【正文】 Chief Baker工程總監(jiān)Chief Engineer 工程部經(jīng)理Engineering Manager 值班工程師Duty Engineer保安部經(jīng)理Security Manager Manager 保安部主任Security Manager 保安員Security Manager商場部經(jīng)理Shop Manager 商場營業(yè)員Shop Assistant第二篇：酒店各部門英文縮寫酒店縮寫總經(jīng)理辦公室:GM人力資源部:HR 財務(wù)部:A/C餐飲部:Famp。B 客房部:HSKP工程部:ENG 保安部:SEC前廳部:FO 康樂部:ENT(Recreation and Entertainment Department)市場銷售部:Samp。M 酒店專業(yè)英文及縮寫20080326 10:59平均房價指數(shù)ARI: Average Rate Index。CTP營業(yè)利潤貢獻:Contribution to Trading Profit。GOP總經(jīng)營利潤:Gross Operating Profit。RevPAR平均每間可賣房間的收入:Revenue Per Available Room。RGI收入產(chǎn)生指數(shù):Revenue Generation Index。GSTS賓客意見調(diào)查系統(tǒng):Guest Satisfaction Tracking System。ESPS員工滿意度調(diào)查:ESPS=Employee Satisfaction Pulse Survey。TQM全面質(zhì)量管理:TQM= Total Quality Management。QES質(zhì)量評估系統(tǒng):QES= Quality Evaluation System。PMS酒店經(jīng)營管理系統(tǒng): PMS= Property Management System。SOP(標準經(jīng)營程序): SOP= Standard Operating Procedures。KNR重要公司協(xié)議價:KNR(Key Negotiated Rate)。LNR“當?shù)亍惫緟f(xié)議價:LNR(Local Negotiated Rate)。RFP合作協(xié)議申請:RFP= Request for Proposal。FIT(散客):FIT=Fully Independent Traveler。DND(請勿打擾):DN D= Do Not Disturb。VIP(非常重要的人)：VIP= Very Important Person。IBP(綜合經(jīng)營計劃)：IBP= Integrated Business Plan；VCRO預(yù)訂中心的預(yù)訂系統(tǒng)：VCRO= Virtual Central Reservation Office第三篇：酒店各部門英文縮寫總經(jīng)理辦公室:GM人力資源部:HR財務(wù)部:A/C餐飲部:Famp。B客房部:HSKP工程部:ENG保安部:SEC康樂部:ENT前廳部:FO銷售部:Samp。M2酒店專業(yè)英文及縮寫20080326 10:59平均房價指數(shù)ARI: Average Rate Index。CTP營業(yè)利潤貢獻:Contribution to Trading Profit。GOP總經(jīng)營利潤:Gross Operating Profit。RevPAR平均每間可賣房間的收入:Revenue Per Available Room。RGI收入產(chǎn)生指數(shù):Revenue Generation Index。GSTS賓客意見調(diào)查系統(tǒng):Guest Satisfaction Tracking System。ESPS員工滿意度調(diào)查:ESPS=Employee Satisfaction Pulse Survey。TQM全面質(zhì)量管理:TQM= Total Quality Management。QES質(zhì)量評估系統(tǒng):QES= Quality Evaluation System。PMS酒店經(jīng)營管理系統(tǒng): PMS= Property Management System。SOP(標準經(jīng)營程序): SOP= Standard Operating Procedures。KNR重要公司協(xié)議價:KNR(Key Negotiated Rate)。LNR“當?shù)亍惫緟f(xié)議價:LNR(Local Negotiated Rate)。RFP合作協(xié)議申請:RFP= Request for Proposal。FIT(散客):FIT=Fully Independent Traveler。DND(請勿打擾):DN D= Do Not Disturb。VIP(非常重要的人)：VIP= Very Important Person。IBP(綜合經(jīng)營計劃)：IBP= Integrated Business Plan；VCRO預(yù)訂中心的預(yù)訂系統(tǒng)：VCRO= Virtual Central Reservation Office總經(jīng)理辦公室:GM人力資源部:HR財務(wù)部:A/C餐飲部:Famp。B客房部:HSKP工程部:ENG保安部:SEC康樂部:ENT前廳部:FO銷售部:Samp。M2酒店專業(yè)英文及縮寫20080326 10:59平均房價指數(shù)ARI: Average Rate Index。CTP營業(yè)利潤貢獻:Contribution to Trading Profit。GOP總經(jīng)營利潤:Gross Operating Profit。RevPAR平均每間可賣房間的收入:Revenue Per Available Room。RGI收入產(chǎn)生指數(shù):Revenue Generation Index。GSTS賓客意見調(diào)查系統(tǒng):Guest Satisfaction Tracking System。ESPS員工滿意度調(diào)查:ESPS=Employee Satisfaction Pulse Survey。TQM全面質(zhì)量管理:TQM= Total Quality Management。QES質(zhì)量評估系統(tǒng):QES= Quality Evaluation System。PMS酒店經(jīng)營管理系統(tǒng): PMS= Property Management System。SOP(標準經(jīng)營程序): SOP= Standard Operating Procedures。KNR重要公司協(xié)議價:KNR(Key Negotiated Rate)。LNR“當?shù)亍惫緟f(xié)議價:LNR(Local Negotiated Rate)。RFP合作協(xié)議申請:RFP= Request for Proposal。FIT(散客):FIT