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or/ Receptionist : Who? You: Hazel from China Operator/ Receptionist: From where? You: China Operator/ Receptionist: What company? You: BBB company Operator/ Receptionist: What is this about? You: We are manufacturer for XXX… I received an from Mr. XXX. Operator/ Receptionist: One moment, please…,C前臺(tái)順利轉(zhuǎn)接,但客戶不在辦公室。,Operator/ Receptionist : ABC company , How can I help you? You: Hi, Good morning! This is … from … I am calling from China, May I speak to Mr. xx ? Operator/ Receptionist : One moment , please ! ………………… Operator/ Receptionist: Hi Hazel You: yes? Operator/ Receptionist: Mr. XX is not at the office. Can I take a message?/ Can you leave a message? You: It’s ok, I will call back later. Can you tell me when he will come back? Can I have his mobile number ? Operator/ Receptionist: Maybe you can call around the popular hours. Let’s say 1 p.m.? You: Thanks, I will call back. Operator/ receptionist: Thank you~,D客戶可能懂英文(給你發(fā)過郵件),但前臺(tái)不懂英文。,Operator/ Receptionist : Blah blah blah?(泰語,菲律賓,巴西……) You: Hello? May I speak to Mr. xx ? Operator/ Receptionist : Blah blah blah… You: Hello? May I speak to Mr. xx ? 1.可能會(huì)轉(zhuǎn)到會(huì)英文的部門,一直問,直到接通