【正文】
穩(wěn)定 內(nèi)部/靈活:參與(授權(quán)賦能,團隊取向,能力開發(fā)) 穩(wěn)定/內(nèi)部:一致性(核心價值,共識,協(xié)調(diào)一致) 靈活/外部:適應(yīng)性(引入變化,以顧客為核心,組織學(xué)習(xí)) 外部/穩(wěn)定:使命(遠(yuǎn)景,目標(biāo),戰(zhàn)略方向),,,,,,,Vision,Coordination,amp。 Integration,Agreement,Core,Values,Capability,Development,Team,Orientation,Empowerment,Creating,Change,Customer,Focus,Organizational,Learning,Goals amp。,Objectives,Strategic,Direction,amp。 Intent,Flexible,Internal Focus,External Focus,Beliefs and,Assumptions,Stable,Denison Organizational Culture Survey,Correlation Between Culture and Performance,Mission amp。 Consistency Consistency amp。 Involvement Involvement amp。 Adaptability Adaptability amp。 Mission,ROA, ROI, ROS Quality, ROI, Employee Satisfaction Product Development, Innovation Revenue, Sales Growth, Market Share,r,r,r,r,r = Correlates With,,,,,,,Vision,Coordination,amp。 Integration,Agreement,Core,Values,Capability,Development,Team,Orientation,Empowerment,Creating,Change,Customer,Focus,Organizational,Learning,Goals amp。,Objectives,Strategic,Direction,amp。 Intent,Flexible,Internal Focus,External Focus,Beliefs and,Assumptions,Stable,Denison Organizational Culture Survey,Correlation Between Culture and Performance,Mission amp。 Consistency Consistency amp。 Involvement Involvement amp。 Adaptability Adaptability amp。 Mission,ROA, ROI, ROS Quality, ROI, Employee Satisfaction Product Development, Innovation Revenue, Sales Growth, Market Share,r,r,r,r,r = Correlates With,,,,,,,Vision,Coordination,amp。 Integration,Agreement,Core,Values,Capability,Development,Team,Orientation,Empowerment,Creating,Change,Customer,Focus,Organizational,Learning,Goals amp。,Objectives,Strategic,Direction,amp。 Intent,Flexible,Internal Focus,External Focus,Beliefs and,Assumptions,Stable,Financially Strong Companies,Composite of companies that had an ROI of 30%,,,,,,,Vision,Coordination,amp。 Integration,Agreement,Core,Values,Capability,Development,Team,Orientation,Empowerment,Creating,Change,Customer,Focus,Organizational,Learning,Goals amp。,Objectives,Strategic,Direction,amp。 Intent,Flexible,Internal Focus,External Focus,Beliefs and,Assumptions,Stable,Composite of companies that had an ROI of 9%,Financially Weak Companies,,,,,,,Vision,Coordination,amp。 Integration,Agreement,Core,Values,Capability,Development,Team,Orientation,Empowerment,Creating,Change,Customer,Focus,Organizational,Learning,Goals amp。,Objectives,Strategic,Direction,amp。 Intent,Flexible,Internal Focus,External Focus,Beliefs and,Assumptions,76100,5175,2650,125,Stable,Profile for 100 Year Old Manufacturing Company,Still 1st in industry but in decline 1st time in 20 years they have not met financial goals Being buffeted by competitors New President is operationally focused “We are a team going down together.” Trying to hold on to past glories,,,,,,,Vision,Coordination,amp。 Integration,Agreement,Core,Values,Capability,Development,Team,Orientation,Empowerment,Creating,Change,Customer,Focus,Organizational,Learning,Goals amp。,Objectives,Strategic,Direction,amp。 Intent,Flexible,Internal Focus,External Focus,Beliefs and,Assumptions,76100,5175,2650,125,Stable,Profile for Rapidly Growing Retailer,One of the fastest growing retailers in the world Strong sense of direction and purpose Tremendous ability to anticipate customer needs Customer service viewed as Achilles heel Not very operationally strong,,,,,,