【正文】 phone was very one thing she interrupted me continually, for another she even said that the fault was my to say, such a way of dealing with customers is would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with I hope she can make formal apology to early response will be yours，ben親愛(ài)的先生：我寫這封信是為了讓你知道你們一個(gè)員工的服務(wù)態(tài)度。我收到你們上個(gè)月的話費(fèi)單后發(fā)現(xiàn)有些計(jì)算錯(cuò)誤，我覺(jué)得我被多收了兩個(gè)國(guó)際長(zhǎng)途費(fèi)用。但當(dāng)我打電話詢問(wèn)客服部門時(shí)，接電話的女孩態(tài)度非常粗魯。一方面她總是打斷我的話，另一方面她甚至說(shuō)錯(cuò)誤在我。這樣對(duì)待客戶的態(tài)度實(shí)在讓人難以接受。我建議對(duì)這個(gè)女孩進(jìn)行懲罰，另外告訴該如何對(duì)待客戶。我希望她能向我正式道歉。請(qǐng)?jiān)缛栈貜?fù)。真摯的：Dear Sir or Madam，I am writing to inform you that I wish to move into a new room next would like to have a single room，because I find the present sharing arrangement am dissatisfied with my present roommate because of his inconsiderate one thing，his friends are constantly visiting him；for another，he regularly makes calls at addition，he often uses my things without asking for my such circumstances，I find it difficult to concentrate on my studies，and I am falling behind in my believe you will agree that the only solution is for me to move into a room of my own，where I will be free from these kinds of would be very grateful if you could arrange a single room for me，preferably not in the same yours，Tom Williams親愛(ài)的女士或先生：我寫信來(lái)是告訴您下學(xué)期我想搬到一個(gè)新房間。我想要一個(gè)單獨(dú)房間，因?yàn)槲矣X(jué)得現(xiàn)在這樣合住非常不方便。我之所以對(duì)我現(xiàn)在的室友不滿是因?yàn)樗敛活櫦八说男袨?。一方面，他老是有朋友?lái)訪；另一方面，他夜里經(jīng)常打電話。另外，他經(jīng)常不經(jīng)過(guò)我允許就用我的東西。在這種情況下，我很難專心學(xué)習(xí)，現(xiàn)在我的成績(jī)已經(jīng)下降了。我相信您肯定同意惟一的解決辦法就是我搬到單獨(dú)的房間，那樣就沒(méi)有什么干擾了。如果您能幫我安排一個(gè)單獨(dú)的房間，最好不要在目前這個(gè)樓里，我將萬(wàn)分感謝。您真摯的：湯姆威廉姆Dear Manager，I venture to write to plain about the quality of the digital camera I bought last Friday at your the five days the camera has been in my possession, problems have emerged one after one thing, the screen is always black, making the camera no different from a traditional another, the battery is distressing as it supports the camera’s operation for only two , I wish to exchange it for another camera or declare a will appreciate it if my problem receives due ，Li Ming 尊敬的經(jīng)理：我冒昧給你寫這封信，投訴我上周五在您商店里購(gòu)買的數(shù)碼相機(jī)的質(zhì)量問(wèn)題。購(gòu)買至今的五天中，各種問(wèn)題一個(gè)接一個(gè)地出現(xiàn)。一方面，相繼屏幕總是黑屏，我們使用起來(lái)仿佛和傳統(tǒng)相機(jī)沒(méi)有區(qū)別。另一方面，電池的狀況也不盡人意，只能支持相機(jī)工作兩個(gè)小時(shí)。因此，我希望可以換一個(gè)相機(jī)，否則我要求退款。我希望這個(gè)問(wèn)題能夠得到足夠的重視。謹(jǐn)上，李明 Dear Sir, I am writing to you about a most unhappy Tuesday morning, we took a longroute bus of your pany from Dukou to bus was scheduled to arrive in Lijiang at 7 oclock in the evening, but it stopped midway at 4 mechanical driver and the ticket seller could neither solve the problem by themselves nor seek help from we stopped was nowhere near a until 8 oclock, another bus finally carried us to a shabby rural had to pay for our room was too small and the quilt was so our surprise, when we just managed to sleep at around 2 ., the driver came to wake us up—the bus had been fixed!I suggest that you look into this matter immediately and deal with it quickly and forward to your , Li Ming Complaint Letter plain against / matter 事件dissatisfaction with不滿于......sanitary situation衛(wèi)生條件 put up with / bear / tolerate忍受 bad manners 不禮貌 awful 糟糕的 disturbance干擾 poor service糟糕的服務(wù) nuisance 麻煩事 inconceivable不可思議的 remedy 補(bǔ)救 out of one’s expectation令某人大solve解決 失所望 recurrence再次發(fā)生 look into / investigate調(diào)查1)I am writing to you to plain about...2)I am writing to express my dissatisfaction with...3)There are some problems with the flat that I wish to bring to one thing, there is?For another,...4)I can hardly bear /tolerate /put up with it any )I hope that the authorities concerned will consider my suggestions and improve the situation as best as they )I sincerely hope that it will review its management system, with the view to providing, better service to the )We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this )We will appreciate your willingness to make up for the ，一般分三個(gè)部分：； ； 。Suppose you bought a woolen scarf(圍巾)by mail order but later found a hole in a letter of plaint to describe that matter and require not sign your own name at the end of your letter, using “Li Ming” whom it may concern，The woolen scarf I bought by mail order from your pany arrived on time the day before when I checked it, I found a hole in the wa