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表明本信的目的和要求→說明情況,講清利害,分析利弊。告訴對方你因此受到的傷害或不便,提出解決問題的建議,表明希望如何處理→表達(dá)希望問題得到迅速恰當(dāng)解決的強(qiáng)烈愿望,希望盡快得到滿意的答復(fù)。注意:寫投訴信時語氣要冷靜、鄭重、克制,不必過于禮貌。但也要就事論事,不能進(jìn)行人身攻擊。同時,在描述問題時盡量采用被動句式,使描述更加客觀合理。范文解析:Directions: Write a letter to a store, making a plaint about its should write about 100 words on ANSWER SHEETDo not sign your own name at the end of the “Wang Hua” not write the Sir or Madam,I am writing to make a plaint against your bad delivery ’m afraid that the enclosed CD player doesn’t is the third one I’ve got to return this than the three I’ve had to return recently, I’ve always found your products to be would be grateful if you could send a replacement and refund my look forward to your reply and proper resolution of my problem, and will until the end of this week beforeseeking help from a consumer protection agency or the Better Business contact me by the address on the envelope or by phone at 6668888.第三篇:2016考研英語小作文例句及投訴信寫寫幫文秘助手()之2016考研英語小作文例句及范文:投訴信[1]必背表達(dá)第一部分:說明投訴問題i must plain about…i am not satisfied w