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change will not finished today, but it can start today? Healthy change is a longterm process, the decision to make a change offers wonderful feelings of control and optimism, but those are short lived if the change is not expectation of an unrealistically high payoff in an unrealistically short time.Three Basic Kinds of Chang? Shock Change Unexpected, Often Unwele Catch39。s you offguard? Evolutionary Change Gradual Incremental You can prepare and plan? Strategic Change A sense of ControlDealing with personal changeNNowNormalNeutralOrg. Jump to N+1People often jump to N1Buyin Takes time+11ResistanceAnger— 生氣Withdrawal— 撤消FightingCan’t sleep at nightGave my all and now look what I getDon’t likeExplorationToo many new ideas are generatedFrustration挫敗Have a lot to do Trouble focusingOpen to new thingsThe internal process of change? N1 N+1Denial— 否定ConfusionLoss of Identity 失去平衡Apathy— 冷漠 Numbness— 麻木This too shall pass –也會(huì)過(guò)去Commitment—Team workSatisfactionClear focus and planSign me up AcceptanceYou will give up faster if you are not in control? TransitionsThings do not change, we changeBeginnings New mitmentTransitions Time of uncertainty between the old and new realityEndings Letting goLesson can’t threaten? When you try to teach anyone something new, you have to make it clear from the outset that the destination is someplace we’d all like to go.Managing Resistance? Identify sources and reasons? Involve all interested parties in contributing to planning the change? Clearly articulate the need for change and goals and objectives of the change process Written documents)? Address the individual needs of those who will impacted by the change, help people retain what they treasure whenever possible.Managing Change? Models of changeN1 N+1Denials Resistance exploration mitmentManaging Change: Basic ActionsStep 1 : Let goStep 2 : Identify your reactionStep 3 : Take ActionStep1? Confusion Accept? Loss of identity Build Connection? Withdrawn Face it ? Angry Share itThe past is not the futureif you think about you error, you will make another error, making mistake is just a learning processThe current pattern of behavior employees engage in is six times more likely to predict job performance than is their background and job history.Step 2? Identify what you really wantValue and attitude Beliefs BehaviorLimiting BeliefsEmpowering BeliefsThere’s no time for thought, no time for progress, just time to do what has to be done todayVery dangerousStep 3? Do I have the skills necessary to get what I want?Ask professionals, inside and outsideAsk your managerListen, really listen, to what they sayFind your own path64% failed to achieve success in their lives due to specific standard set by others that they were unable to live up to.Step 3? What can I control?