應(yīng)用文(書信)寫作-文庫吧
2025-07-19 12:35 本頁面
【正文】 3） I am afraid what I have done has caused many inconveniences to you,4） I regret to inform you that I am unable to do…5） Please accept my most cordial and humblest apologies for once more.6） I will try my utmost not to make such a stupid mistake again,7） I am so sorry to have put you to so much trouble.8） I’m sorry that I.9） I regret that I ..10) Please forgive me for …11) Unfortunately/ Regrettably I …Your received a plaint letter that your client’s central heating system has not been pleted as schedule. You find that it’s your mistake that caused the problem. Write to your client to explain what happened and promise when the project will be finished.You should write at least 150 words.You do NOT need to write your own address.Begin you letter as follow:Dear sir/madam, Dear Mr./Ms. ,I received your litter yesterday plaining that the central heating system in your new house had not been pleted by the date promised. I feel awfully sorry that the problem has been caused by my mistake about the date for pletion on referring to our earlier correspondence.I mistook your date of pletion for next week due to my inattention, so the working team installed the system according to the wrong date. I realize the inconvenience that our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime,I assure you that these arrangements should see the installation pleted by next weekend. I hope the settlement of this matter can meet your wishes.The fault is entirely mine and I deeply regret that it happened. Yours faithfully, Johns 道歉與解釋信（Apology and Explanation）道歉信與解釋信一般是合二為一的，先有道歉再來解釋。一般的題目場(chǎng)景有學(xué)生對(duì)老師或?qū)W校的道歉，職員對(duì)顧客的道歉，鄰居之間，同學(xué)之間的道歉。道歉信在考試中經(jīng)常出現(xiàn)，考生應(yīng)注意在行文中委婉的表達(dá)方法，并在結(jié)構(gòu)上加重解釋說明這一部分。思路第一段：道歉并重述自己做錯(cuò)的事情，說明寫信目的，為自己做錯(cuò)的事表示歉意，保證不再犯。第二段：解釋做錯(cuò)事情的經(jīng)過及做錯(cuò)的原因，最好說明事情的發(fā)生是人力之不可為之因素，并且己方根本沒有蓄意的意思。第三段：補(bǔ)救辦法。提出補(bǔ)救方案，表達(dá)自己想改過/補(bǔ)救的希望：一賠錢，二賠物，三，精神賠償，四，再賠不是。第四段：再次道歉，首尾呼應(yīng)，表達(dá)不會(huì)再犯同樣錯(cuò)誤的愿望。對(duì)受害方以美好的祝愿。有時(shí)，第二，三段可合二為一。 對(duì)于自己家的寵物破壞鄰居家花園的道歉。 Dear Mr. Paul:Although I apologized in person for the damage our dog did to your garden the day before yesterday, I want you to know how badly we feel about it and to assure you that it will not happen again.The chain that had secured Ben for the last two years snapped. I was not aware that he was loose until he had dug that hole in the middle of your yard. If you incur any expenses repairing the damage, let us know, and we will cover them. In order to avoid the same accident happening again, we have purchased a new chain just after we realized the problem. So Ben surely will be confined to our yard.Thank you for being a good neighbor and for being patient with us and our dog.Yours sincerely,Tom
規(guī)章制度相關(guān)推薦
鄂ICP備17016276號(hào)-1