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bent diaries or logs工作日志 Observation觀察 Interview面談 在每一種方式里,工作信息 … Questionnaires問卷 通過工作任職者的行為來進(jìn)行研究 (行為導(dǎo)向的工作分析 ) Understanding staff working conditions, and adjust their career direction, give play to their strengths, work to make them happy 了解員工工作情況,適當(dāng)調(diào)整她們的職業(yè)方向,發(fā)揮他們的長處,讓他們快樂工作 65 Direct Observation直接觀察法 ? Used for jobs that require manual, standardized, and shortjobcycle activities用于標(biāo)準(zhǔn)的、工作周期短的體力勞動 ? Not used if job involves significant mental activity不適用于涉及重要的腦力活動的工作 ? Job analysts must be trained to:觀察技巧要求訓(xùn)練工作分析人員 ? Observe relevant job behaviors觀察與工作相關(guān)的行為 ? Be as unobtrusive as possible盡可能地避免唐突 66 Interviews面談 ? Interviewing job incumbents is often done in bination with observation與在職人員進(jìn)行面談常常與觀察結(jié)合起來 ? The most widely used technique使用最廣泛的技術(shù) ? Allow