【正文】 .................44 數(shù)據(jù)中心系統(tǒng) ...........................................................................................................................45. 技術思路 ....................................................................................................................45. 系統(tǒng)結構 ....................................................................................................................46. 系統(tǒng)主要功能 ............................................................................................................48. 系統(tǒng)主要特點 ............................................................................................................48. 系統(tǒng)具體設計 ............................................................................................................48第 6 章. 系統(tǒng)運行平臺建設 ........................................................................................................49 系統(tǒng)運行生產(chǎn) ...........................................................................................................................49 系統(tǒng)開發(fā)平臺 ...........................................................................................................................49 應用中間件 ...............................................................................................................................51. 數(shù)據(jù)交換中間件 ........................................................................................................51. 報表中間件 ................................................................................................................51 系統(tǒng)保障體系建設 ...................................................................................................................52第 7 章. 項目人員組成 ................................................................................................................52 項目組織架構 ...........................................................................................................................52 項目組職能說明 .......................................................................................................................53 項目領導小組 ...........................................................................................................................53 質量保證組 ...............................................................................................................................54 項目實施組 ...............................................................................................................................54iv / 72 對外協(xié)作組 ...............................................................................................................................55 項目支持組 ...............................................................................................................................55第 8 章. 項目階段管理 ................................................................................................................56 項目啟動階段的管理 ...............................................................................................................57 項目設計階段的管理 ...............................................................................................................57 項目實施階段的管理 ...............................................................................................................58 項目驗收階段的管理 ...............................................................................................................59 項目售后服務階段 ...................................................................................................................60第 9 章. 服務與支持 ....................................................................................................................61 服務宗旨 ...................................................................................................................................62 售后支持體系 ...........................................................................................................................63. 熱線服務 ....................................................................................................................63. 障礙響應 ....................................................................................................................63. 定期跟蹤 ....................................................................................................................64. 軟件升級 ....................................................................................................................65 售后支持手段 ...........................................................................................................................65 軟件維護過程控制 ...................................................................................................................67 售后支持保障措施 ...................................................................................................................68第 10 章. 技術培訓安排 ................................................................................................................68 培訓目標 .................................................................................................................................69 培訓模式 .................................................................................................................................69 培訓時間表 .............................................................................................................................70第 11 章. 項目測試與驗收 ............................................................................................................73 軟硬件設備測試驗收 .............................................................................................................73 軟件測試目的和任務 .............................................................................................................74 軟件測試過程 .........................................................................................................................76 系統(tǒng)功能測試方案 .............................................................................................