【正文】 train 培訓(xùn) trait 品質(zhì) turnover人員流動(dòng) vacation休假 value 價(jià)值 vendor 小販 wage rate工資率 weakness 弱點(diǎn) welfare 福利 wholesale批發(fā) work efficiency工作效率 zeal熱誠(chéng) 組織行為學(xué)absences 缺勤achievement motivation 成就動(dòng)機(jī)acquired immune deficiency syndrome( aids )愛滋病action research 行動(dòng)研究active listening 主動(dòng)的傾聽adult ego state) 成人自我心態(tài)affiliation motivation 親和動(dòng)機(jī)affirmative action 認(rèn)可性行動(dòng)alienation疏離appraisal interview考評(píng)面談area of job freedom工作自由領(lǐng)域assertiveness果斷atrisk pay風(fēng)險(xiǎn)工資attitudes態(tài)度attribution歸因autocratic leaders獨(dú)裁型領(lǐng)導(dǎo)者autocratic model獨(dú)裁模型autonomy自主baseline information基準(zhǔn)信息bases of power權(quán)力基礎(chǔ)behavioral bias行為偏見behavioral intentions行為意向biofeedback生理反饋body language身體語(yǔ)言boundary roles邊緣角色boundary spanners邊界人員brainstorming頭腦風(fēng)暴法change agents變革顧問changing變革charisma領(lǐng)導(dǎo)魅力child ego state兒童自我心態(tài)clarified thinking澄清思維closedend questions封閉式問題closed questions集中式問題cluster chain簇式溝通鏈coach教練codetermination協(xié)同決定coercive power強(qiáng)制性權(quán)力cognitive dissonance認(rèn)知失調(diào)cohesiveness凝聚力collectivism集體主義collegial model合作模型mittee委員會(huì)munication溝通munication overload 溝通過度munication process溝通過程parable worth可比較的價(jià)值petence motivation能力動(dòng)機(jī)plementary transaction互補(bǔ)式交互作用plete pay program完全工資方案conceptual skills概念技能conditional strokes有條件的肯定conflict沖突conformity服從confronting正視consensus一致意見consideration關(guān)懷consultative management協(xié)商式管理contingency approach to ob ob的權(quán)變方法contingency model of leadership領(lǐng)導(dǎo)的權(quán)變模型core dimension工作的核心維度corrective discipline糾正性紀(jì)律costbenefit analysis成本收益分析costreward parison成本回報(bào)比較counseling咨詢服務(wù)counseling functions咨詢功能credibility gap信用差距crosscultural munication跨文化溝通crossed transaction交叉式交互作用cultural contingency文化權(quán)變cultural distance文化距離cultural diversity文化多樣性cultural empathy文化認(rèn)同cultural shock文化沖擊custodial model監(jiān)護(hù)模型decisionmaking model of leadership領(lǐng)導(dǎo)的決策模型defensive reasoning防御型推理deferred judgment延遲判斷delegation授權(quán)development level發(fā)展程度devil39。s advocate魔鬼代言人dialectic decision method( ddm) 辯證決策法directive counseling指導(dǎo)式咨詢discharge解雇discipline紀(jì)律discrimination歧視division of work工作劃分doubleloop learning雙回路學(xué)習(xí)downward munication下行溝通drives驅(qū)力dysfunctional effect消極影響ecological control生態(tài)控制economic incentive system經(jīng)濟(jì)刺激系統(tǒng)ego states自我心態(tài)elaborating夸大electronic brainstorming電子化頭腦風(fēng)暴法electronic grapevine電子化的小道消息electronic mail ( ) 電子郵件electronic monitoring電子監(jiān)控emotional catharsis感情宣泄employee assistance program支持員工方案employee ownership員工所有制employee territories員工領(lǐng)地employment enrichment就業(yè)豐富化empowerment授權(quán)enhancers for leadership領(lǐng)導(dǎo)的放大器enriched sociotechnical work system豐富的社會(huì)技術(shù)工作體系equal employment opportunity ( eeo) 均等就業(yè)機(jī)會(huì)equal pay act of 1963 1963年公平報(bào)酬法案equity sensitivity公平敏感度equity theory公平理論erg model erg模型escalating mitment投入的升級(jí)ethical imperative道德約束ethical leadership有道德的領(lǐng)導(dǎo)ethical treatment有道德的對(duì)待ethnocentrism民族優(yōu)越感existence needs生存需要expatriates外派人員expectancy期望expectancy model期望模型experiential learning體驗(yàn)式學(xué)習(xí)expert power專家性權(quán)力extinction消退extrinsic motivators外部激勵(lì)因素face saving維持臉面facilitators協(xié)調(diào)員fact premises事實(shí)前提feedback反饋feedbackseeking behavior尋求反饋的行為feminine societies女性化社會(huì)filtering過濾flexible work schedule彈性工作時(shí)間表followership skills追隨性技能formal groups正式群體freerein leaders無(wú)控制的領(lǐng)導(dǎo)者frustration挫折感functional effect有益效果fundamental attribution bias基本歸因偏差gain sharing收益分享gainsharing plan收益分享計(jì)劃genetic monitoring基因監(jiān)控genetic testing基因測(cè)試geocentric organizations地球中心組織goal setting目標(biāo)設(shè)置goals目標(biāo)goals of organizational behavior組織行為的研究目標(biāo)gossip chain流言鏈grapevine小道消息group decision support system群體決策支持系統(tǒng)group dynamics群體動(dòng)態(tài)性groupthink群體思維growth need成長(zhǎng)需要hawthorne effect霍桑效應(yīng)hidden agendas隱蔽的情緒hierarchy of needs需要層級(jí)high context culture高度情境文化higherorder needs高級(jí)需要holistic ob 整體obhomeostasis內(nèi)平衡honesty tests誠(chéng)實(shí)測(cè)試human relations人際關(guān)系human resources approach to ob ｏｂ的人力資源方法human skill人際技能humanistic values人文價(jià)值觀hygiene factors保健因素iceberg model of counseling冰山咨詢模型impairment testing機(jī)能損傷測(cè)試imposter phenomenon騙子現(xiàn)象impression management印象管理incentives誘因individual differences個(gè)體差異individualism個(gè)體主義individualization個(gè)性化industrial democracy企業(yè)民主inference推斷informal groups非正式群體informal leader非正式的領(lǐng)導(dǎo)者informal organization非正式組織information technology信息技術(shù)initiation of action行為的觸發(fā)inputs投入instrumentality工具性interventions干預(yù)intrinsic motivators內(nèi)源性動(dòng)機(jī)因素job breadth工作廣度job content工作內(nèi)容job context工作環(huán)境job depth工作深度job diagnostic survey工作診斷調(diào)查job enlargement工作擴(kuò)大化job enrichment工作豐富化job involvement工作投入job rotation工作輪換job satisfaction工作滿意度job satisfaction survey工作滿意度調(diào)查job scope工作范圍justintime training即時(shí)培訓(xùn)kaizen改善lateral munication同級(jí)溝通law of diminishing returns回報(bào)遞減法則law of effect效果法則law of individual differences個(gè)體差異性法則layoff survivor39。s sickness裁員幸存者憂慮癥leadermember exchange model領(lǐng)導(dǎo)者－成員交換模型leadermember relations領(lǐng)導(dǎo)者－成員關(guān)系leaderposition power領(lǐng)導(dǎo)者的職位權(quán)力leadership領(lǐng)導(dǎo)leadership style領(lǐng)導(dǎo)風(fēng)格learned helplessness習(xí)得性無(wú)助legitimacy of organizational influence組織影響的合法性legitimate power法定性權(quán)力liaison individuals傳播小道消息的人life position人生立場(chǎng)linking pin聯(lián)結(jié)點(diǎn)locus of control控制點(diǎn)longterm orientation長(zhǎng)期取向loose rates寬松的標(biāo)準(zhǔn)low context culture低度背景文化lowerorder needs低級(jí)需要macro motivation宏觀激勵(lì)management by objectives ( mbo) 目標(biāo)管理management by walking around ( mbwa) 走動(dòng)式管理managerial grid管理方格論manipulation of people操縱別人masculine societies男性化社會(huì)matrix organization矩陣組織mechanistic organization機(jī)械化的組織mentor輔導(dǎo)員micro motivation微觀激勵(lì)middlemanagement mittees中層管理委員會(huì)mission使命models of ob組織行為模型morale士氣motivating potential score ( mps) 激勵(lì)潛在指數(shù)動(dòng)機(jī)motivationmotivational factors激勵(lì)因素multiskilling多面手multiculturalism多元文化主義multinational organizations跨國(guó)組織mutuality of interest互惠利益natural work module自然工作模塊natural work team自然工作團(tuán)隊(duì)negative reinforcement陰性強(qiáng)化negative strokes負(fù)面肯定