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tasks to perform – understanding relative importance of tasks – understanding preferred behaviors to acplish tasks McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 28 M A R S BAR Situational Factors ? Environmental conditions beyond the individual’s shortterm control that constrain or facilitate behavior – time – people – budget – work facilities McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 29 Organizational Citizenship ? Performance beyond the required job duties Task Performance ? Goaldirected behaviors under person’s control more Types of Behavior in Organizations McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 210 Maintaining Work Attendance ? Attending work at required times Joining/staying with the Organization ? Goaldirected behaviors under person’s control Types of Behavior in Organizations Counterproductive Work Behaviors ? Voluntary behavior that potentially harms the anization McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 211 Values in the Workplace ? Stable, evaluative beliefs that guide our preferences ? Define right or wrong, good or bad ? Value system hierarchy of values ? Espoused vs. enacted values: – Espoused the values we say we use and often think we use – Enacted values we actually rely on to guide our decisions and actions McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 212 Schwartz’s Values Model Conservation Selfenhancement Selftranscendence Openness to Change McShane/Von Glinow OB4e 169。 2021 The McGrawHill Companies, Inc. All rights reserved. Slide 213 Values and Behavior ? Habitual behavior usually consistent with values, but conscious behavior less so because values are abstract constructs ? Decisions and behaviors linked to values when: 1. Mindful of our values 2. Have logical r