batraining-managetheimprovementprocess-經(jīng)營管理-文庫吧
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【正文】 of Learning PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 5 Hierarchical Structure of CFTs CEO Leader Leader Leader Business Improvement Team (BIT) Process I CFT Process II CFT Process III CFT Barrier Removal Teams BRT (as required) Subprocess Teams (as required) BITE PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 6 Leading Change ? The Business Improvement Team ?Top level CFT led by CEO ?“Champions of Change” ?Drive TCT Process, Guide the CFTs, and Remove escalated barriers ?Make decisions from a process, not a functional perspective ?Focus decisions on best interests of entire organization continued... PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 7 Leading Change ? The Business Improvement Team ?Improve the process before adding resources ?Practice Executive AIP Management ?Question all activities: – Communicate due dates and expectations clearly – Solicit and act on feedback on AIPs generated continued... PROPRIETARY 169。 1988 Thomas Group, Inc. All Rights Reserved. 8 Leading Change ? The Business Improvement Team ?Exhibit a balanced sense of urgency ?Demonstrate and foster empowerment ?Maintain TCT accountability ?Discontin
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