enterpriseperformancemanagementpressuretoperform(已改無錯字)
2023-03-04 20:51:13 本頁面
【正文】 Consolidate Books and Report Actuals Portfolio Value Assessment Enablers Common Data Structures Incentives and Rewards Policies Procedures Integrated IT Arch Review Performance with Executive Management Determine Key Business Drivers Controls Typical EPM issues – linkage to strategy EPM Implementation ? Lack of broad understanding of key value drivers ? Current report content does not align with strategy 16 EXAMPLE : Determining key business drivers using a value tree for the anisation Economic Profit Variances Existing Business New Business Capital Charge Persistency Distribution Other Profit Margin Average Product Profit Margin Total APE APE by Product Commission Distribution Margin Directly Controllable Costs Allocated Overhead Commission Variance + + X + + BUSINESS DRIVERS ?Distributor Profitability ?Cost of Servicing ?Salesforce Remuneration ?Product Design ?Quality of Servicing ?Brand ?Salesforce Calibre Illustrative example for Life Insurance Value Tree Business Drivers EPM Implementation 17 EXAMPLE: Using business drivers to develop structured reporting requirements Salesforce Calibre Actual APE vs Target by Consultant Priority Drivers Key Measures % of Consultants with Basic / Advanced Skills Training Information Requirements ? Prioritisation of drivers by their Economic Value sensitivity ? Mapping of KPIs to prioritised business drivers, with identification of additional new KPIs where required ? Linking accountability for business drivers and their outes to individual business roles enables a matrix of information requirements to be developed ? Matrix includes classification of information priority and required reporting frequency Illustrative example for Life Insurance Sales performanceProfitabilityCommissionOperating CostsExisting BusinessRegulatory ComplianceBrandProduct DesignSalesforce calibreCost of servicingS ensit iv it y M o d el r atin gH H H LMa na gi ng Di r ec tor W M M M Q Q A Q Q QS al es Di r ec tor W M M M Q Q A Q Q QF i na nc e Di r ec tor W M M MInt erm ed i ary Nati on al S al es Ma na ge r W M M M Q Q A Q Q QDi r ec t Nati on al S al es Ma na ge r W M M Q Q A Q QNati on al T el es al es Ma na ge r W M M Q Q A Q QExecB us i ne s s Dr i v ersB us i ne s s ou tc om esChannel MgtEPM Implementation 18 Agenda ? Accenture Overview ? Our Point of View on Enterprise Performance Management ? Implementation framework ? How to get started 19 Implement Implement Implement Implement CONCEPTUAL DESIGN DETAILED DESIGN IMPLEMENT Implement Detailed Design Plan Business Case Development High Level Architecture Design Implementation Plan Software Evaluation Conceptual Design of Solut
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