【正文】
00 字的道歉信,供你參考。s reservation and we regret any undue inconvenience you were caused as result. We hope you found the acmodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be fortable one. Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y weling you back to China World Hotel soon. With renewed apologies. Yours Sincerely