6西格瑪基礎(chǔ)知識(shí)ppt72-閱讀頁(yè)
2025-03-18 16:54本頁(yè)面
【正文】 Results institutionalize Problem splve analyze Defect analysis is done by the appropriate anization: Marketing Engineering Manufacturing Materials service etc… Process step 1 Process step 2 Process step 3 Record defects Trend chart/Goal Record defects Record defects Record defects Record defects supplier customer Institutionalize solutions procedure DPMO Enables regular review of continuous improvement performance ? Corporate level review ? Business level review ? Group or division review ? Product line review ? Production line review ? Operator level review ? Same measurement – same improvement goal Spectrum CVD 100 50 20 10 5 2 1 Total defects per unit Vision only TDU 1989 1990 1991 1992 1993 1994 Years 目標(biāo) 實(shí)際 4? = 188 5? 5 6? Guidelines 1996年 7月 MOTOROLA CORPORATE 品質(zhì)評(píng)鑑系統(tǒng) QSR： assessment vehicle for the total anization ? Sets a mon goal of perfection ? Drives progress to world class standards ? Provides an awardreness of quality process requirments ? Crossfertilization of ideas(knowledge sharing) ? Teaching tool(auditors and auditees) ? Information source for registrars This id the “enngine” of a self sustaining contibuous improvement process… Without it “virtually” all well meaning quality initiatives FAIL This is important … Unfortunately this is where Many anization start and Endin FAILURE. ? Best practices ? Documentation ? Conformance ? Compliance ? Audit Motorola “ QSR” Quality system review Institutionalize Solutions Process Step 1 Process Step 2 Process Step 3 SUPPLIER CUSTOMER Record Defects Record Defects Record Defects Record Defects Record Defects Continuous Improvement Methodology Procedure Action Name Date Time Goal Trend Chart 100 Pareto Analysis/ Root Cause Identification Measure Results Institutionalize Problem Solve Analyze Defect Analysis is done by the Appropriate Organization: Marketing Engineering Manufacturing Materials Service Etc... Corporate quality council ? Quality managers of all major operations ? Corporatewide programs ? Quality system reviews of all major operations Quality council CQO Bussiness units Management board QSR process cusomers suppliers Motorola University courseware assess Quality reviews Shortterm results 教育 Remendations on vision and direction The role of quality management at motorola ? Internal customer advocate ? Lead ? Teach ? audit Culture change is driven by measurements rewards ? Measurements and rewards must be consistent with change objectives。 Motorola University years 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 0 50 100 150 200 250 97 98 99 300 00 Sales per employee (thousands) sales Question answers 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH
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