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企業(yè)培訓(xùn)管理知識英文版-閱讀頁

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【正文】 e behavioral change in desired direction Develop capacity and skills to learn better Bee selfactualized, autonomous Model new roles behavior Instructor39。s role Arranges environment to elicit desired response Structures content of learning activity Facilitates development of whole person Models guides new roles behaviors Manifestation for the trainee Behavioral objectives Competencybased Skill development Cognitive development Learning memory Learning how to learn Andragogy Selfdirected learning Social roles ASPECT INSTRUCTIONAL APPROACH TraintheTrainer 29 Lesson 2: Enabling Objective Knowledge: Describe three instructional styles and their characteristics. TraintheTrainer 30 Lesson 2 Concept: Instructional Styles ? Authoritarian ? Dominates process ? Oneway information flow ? Limited participation ? Democratic ? Learning is collaborative ? Trainer trainee promotes topic ? Twoway information flow ? Open participation ? Laissezfaire ? Little direction ? Disanized ? Topicathand TraintheTrainer 31 Lesson 2: Enabling Objective Knowledge: List five characteristics of adult learning. TraintheTrainer 32 Lesson 2 Concept: . ? Purposeful ? WIIFM ? Experience ? Know to Unknown ? Tactile/Auditory/Visual ? Multifaceted ? Problemcentered ? Psychomotor ? Active ? Display behavior change ? Styles ? Preference and orientation TraintheTrainer 33 Lesson 2: Enabling Objective Knowledge: List the six principles of adult learning. TraintheTrainer 34 Lesson 2 Concept: . ? Readiness ? Establish purpose ? Exercise ? Repetition ? Effect ? Pleasant rewards ? Primacy ? First impressions ? Intensity ? Engaging ? Recency ? Sequencing TraintheTrainer 35 Lesson 2: Enabling Objective Knowledge: Identify the three domains of learning. TraintheTrainer 36 Lesson 2 Concept: . ? Cognitive ? Knowledge ? Affective ? Attitudes and beliefs ? Psychomotor ? Physical / Motor skills TraintheTrainer 37 Lesson 2: Review ? Review Question 1: List the three instructional styles and a characteristic of each? ? Review Question 2: What are the five characteristics of adult learning? ? Review Question 3: List the six principles in adult learning and an attribute of each. TraintheTrainer 38 Lesson 3: Presentation Skills TraintheTrainer 39 Lesson 3: Objectives Terminal Objective: Determine and apply presentation skills to ensure effective munications and successful training delivery. ? Develop and apply munications and presentation skills ? Describe the elements for a successful presentation TraintheTrainer 40 Lesson 3: Enabling Objective Knowledge: Develop and apply munications and presentation skills. Skill: Develop and apply munications and presentation skills within the training environment. TraintheTrainer 41 Exercise : Why Bad Performance Occurs ? List all the things you can think of that contribute to a poorly delivered presentation. ? Turn the list around – create positive statements from the negative ones. You now have a list of some of the qualities a good presenter should have. TraintheTrainer 42 Lesson 3 Concept: Presentation Preparation ? WHO is attending? ?HOW will I know they are learning? ?HOW do I get the message across? ?WHY should they learn this? ?WHERE am I doing this? ?WHEN am I doing this? ?WHAT do they need to learn? TraintheTrainer 43 Lesson 3 Concept: Preparation (cont’d) ? The basic plan ? The beginning – to excite and introduce ? The delivery – to inform and instruct ? The end – to confirm and leave a lasting impression Or ? Tell them what you’re going to say ? Tell them ? Tell them what you told them TraintheTrainer 44 Lesson 3 Concept: “The Beginning” I gnite N eed T itle R ange O bjective TraintheTrainer 45 Lesson 3 Concept: “The Beginning” (cont’d) ? Selfintroduction ? Greet ? Identify ? Qualify ? Topic ? Time ? Surprises ? Questions TraintheTrainer 46 Lesson 3 Concept: Presentation “The Delivery” ? We remember only: 90 % of what we say and do 70 % of what we say 50 % of what we see and hear 30 % of what we see 20% of what we hear 10% of what we read TraintheTrainer 47 Lesson 3 Concept: “Delivery Attitude” (cont’d) ? Your attitude ? First impressions matter ? People associate attitude and appearance with quality of work TraintheTrainer 48 Lesson 3 Concept: “Posture Delivery” (cont’d) ? Your posture: ? Feet: Hip to shoulder width ? Weight: Balanced, not rocking ? Shoulders: Square to audience ? Arms: Use simple gestures in accordance with words (keeps attention and dissipates nervous energy) ? Movement: Move around the room with purpose ? Pocket: A hand in the pocket creates an informal style (But do not play with keys or coins) TraintheTrainer 49 Lesson 3 Concept: “The Delivery” (cont’d) ? Your eye contact ? Where ? Focus on one individual at a time ? Hold until pleted thought or phrase ? Randomize (3+ seconds) ? Keep body language consistent ? Benefits ? Oneonone munication simulation ? Reduce anxiety ? Confident appearance ? Pace TraintheTrainer 50 Lesson 3 Concept: “Voice Delivery” (cont’d) ? Your voice ? C lear ? L oud ? A ssertive ? P ause TraintheTrainer 51 Lesson 3 Concept: “Humor Delivery” (cont’d) ? Humor ? Appropriate for the topic and NEVER offensive ? No humor about names, nationalities, etc. ? Stop using humor if your audience is unresponsive ? Avoid jokebook humor
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