電子政務--從電子化政府到電子治理-閱讀頁
2025-02-28 03:22本頁面
【正文】 – 公民參與 (eparticipation) 以達成民主、效率與效能良善治理目標，包含 – 效率與效能 (Efficiency Effectiveness) – 透明與課責 (Transparency Accountability) – 帄等與法治 (Equity Rule of Law) – 民主與參與 (Democracy Participation) – 信任與滿意 (Public Trust and Satisfaction) 36 電子治理架構 eParticipationeServiceseAdministrationE f f e c t i v e nes s E f f i c i e nc yCitizencentric ServiceInformationdisclosuree deci si on ma ki ngHorizontal I ntegrationeconsultationD e m o c r a c y Pa rt i c i p a t i o nE q u i t yR ul e o f La wE Infra str uct ureE R eg ula tio nTra ns p a r e ncy A c c o un t a b i l i t yPub l i c Trust S a t i sfa c t i o nVe rti cal I nte grationE Go ve rna nceeParticipation37 電子治理利害關係人 ? 組織 – Government to Business (G2B) – Government to Government (G2G) – Government to Nongovernment Organization (G2N) ? 個人 – Government to Citizen (G2C) – Government to employee (G2E) 38 電子治理政策推動時應評估什麼 ? (Curtin, 2023) ? Public Value of Egovernance – Public Trust – Social Inclusion – Community Well Being – Sustainability ? Impacts of Egovernance – Efficiency – Good Government: Transparency, Accountability – Equity – Economic Development – Change: Changed Circumstances, New Processes, New Services, Changed Perceptions/Expectations ? Innovation? 39 Evaluation/Innovation Matrix Evaluation Approach/ Factors Social/Human Processes Governance Public Value ?Wellbeing indicators ?Community and economic development ?Satisfaction in information levels ?Participation ?Direct support, involvement ?Customer service ?Transparency ?Accountability ?Public Trust ?Public Assets Change ?Enhanced health, education, welfare ?Increase in economic factors ?Increased levels of satisfaction ?Direct, transparent processes ?User controlled processes ?Enhanced Trust in Government ?Increased Legitimacy Innovation ?Deemphasis on publicprivate divide ?―New‖ public sphere ?Citizen as public shareholder ?Ondemand processes ?Profile/preference generated ?Publicprivate partnerships ?Personalized services ?Deinstitutionalization ?Flexible, asneeded ?Regionalism, crossnational collaboration ?Open, fluid, agile 40 演講完畢，謝謝觀看！
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