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Includes defining goals, establishing strategy, and developing plans to coordinate activities ? Organizing ?Includes determining what tasks to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–23 貝蒂是一家百貨公司運動服裝柜臺的組長 。 這批貨應該當場拆包 , 與貨單核對無誤 , 然后陳列到貨架上 。 后來由于大號太多 , 只能降價處理 。 問題:如何能讓這種事情不再發(fā)生 ? 貝蒂應該親自核對這批新到的貨 , 還是讓一個售貨員來處理 ? 思考 Copyright 169。 1973 Addison Wesley Longman. Reprinted by permission of Addison Wesley Longman. Copyright 169。Oliver 是該廠的技術工程部經(jīng)理 , 他負責本部門與銷售部門的協(xié)調(diào) 。 Rose是辦公室主任 , 兩名員工剛剛因為辦公桌的問題發(fā)生爭執(zhí) 。 2022 Prentice Hall, Inc. All rights reserved. 1–26 Is The Manager’s Job Universal? ? Level in the anization ? Do managers manage differently based on where they are in the anization? ? Profit versus notforprofit ? Is managing in a mercial enterprise different than managing in a nonmercial anization? ? Size of anization ? Does the size of an anization affect how managers function in the anization? ? Management concepts and national borders ? Is management the same in all economic, cultural, social and political systems? Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–28 Importance of Managerial Roles in Small and Large Businesses EXHIBIT Source: Adapted from J. G. P. Paolillo, “The Manager’s Self Assessments of Managerial Roles: Small vs. Large Firms,” American Journals of Small Business, January–March 1984, –62. Copyright 169。 Prentice Hall, 2022 Copyright 169。 2022 Prentice Hall, Inc. All rights reserved. 1–32 Video 請看電視節(jié)目: The Apprentice 學徒第一集 并回答以下問題: Mr. Trump 在節(jié)目中主要展示了他的哪些管理者的基本技能?