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for…, It’s time to get on board, I must say goodbye, let’s keep in touch…, Have a nice trip.),第八頁,共二十六頁。d like to make a reservation for the 2 nights. A: All right. Single or doubleroom? B: Doubleroom please. A: Yes. We have a doubleroom available.,第九頁,共二十六頁。,B: Do you accept VISA? A: Yes, we do. What time will you be arriving? B: I should be there around 5:30 p.m. on the 12th. A: Ok, sir. Could I take your name and contact number, please? B: Yes, it’s John Smith. New York 456122. A: Could you spell that, please? B: Johnsmith. A: John Smith. Doubleroom with bath and air conditioner for the nights of 12th amp。,Translation,甲:早上好,希爾頓酒店,有什么可以為您效勞的嗎? 乙:早上好,你能幫我看一下這個月12和13號還有空房嗎?我想訂這兩天。單人間還是雙人間? 乙:雙人間。我們有一個雙人間還未被預(yù)訂。,第十二頁,共二十六頁。雙人間每晚800美元。包括一份歐式早餐和一份早報。您什么時間到達? 乙:我在12號下午5:30到那里。能留下您的大名和聯(lián)系電話嗎? 乙:好的。紐約456122.,第十三頁,共二十六頁。 甲:約翰?史密斯,12號和13號兩天帶洗浴和空調(diào)的雙人間。 甲:謝謝您,再見。,Role play following the outline,Greeting inquiry (vacancy, single or double) facility and service payment (visa) (arriving time/ checkin time) confirm the information confirm the reservation Conclude the conversation,第十五頁,共二十六頁。,A: I see. Would you like me to reschedule you for another night? B: OK, we’ll let you know as early as possible. B: By the way, will we be able to get a refund on this cancellation? A: Certainly. B: Thank you very much. A: That’s