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es and Black Belts will remain within their regular parator groups for reviews ? Employees will remain within their home anization for pensation planning purposes 35 25 Project selection 26 Engineer your business like a system ? Apply the strengths of your anization’s learning ? Integrate your best practices ? Build on your current decisionsupport and problemsolving methods ? Coordinate with your business planning process Process Map Process Measures Process Evaluation Process Benchmarks Investment Allocation Project Selection Criteria Technology Assessment Source: Gregory H. Watson, Business Systems Engineering (New York: John Wiley, 1994). Flow Charting Benchmarking Scorecard Prioritization Selecting Significant Projects 27 Transforming Customer Feedback Into SAQ and then Six sigma Projects Single Agenda for Quality and Customer Satisfaction Top 25 issues Develop Actionable Projects Identify Generic Critical X’ s High Mileage DFSS New Product Content Measure and Monitor Critical X’ s Identify Critical X’ s Out of Specification Develop Action to Restore Critical X’ s MBB Action VRT (Process owner) Black Belt Project Leader FPS Plant Operations DMAIC Green Belt Projects 28 ? Project is supportive of key business objectives ? Project is focused on an ongoing process ? The process is measurable, “Y”, an indication of whether or not the process is successful (may or may not be currently measured) ? The process is creating defects ? Project is linked to a customer CTS (Critical To Satisfaction) ? A 70% reduction in defects results in a Value of Customer Satisfaction Improvement of _____ ? Process will continued to be used for some period of time ? Firsttime projects should ? Have a high probability of success ? Include opportunities to learn as many tools as possible ? Be executable in 46 months ? ? ? ? ? ? ? ? Sample Project Checklist 29 ? Yes What Makes a Good 6Sigma Project? ? Recurring events ? Narrow scope ? Available metrics or measurements that can be developed quickly ? Control of the process ? Customerfocused ? Linked to corporate or business unit objectives ? Annual cost savings of $250K (target) ? 70% defect reduction possible ? ? ? ? ? ? ? 30 Knowledge management 31 Record, share and train ? Six sigma resource and practice sharing ? Global Ford project replication ? Global Ford training resource allocation ? Global Ford pro