【正文】
tegic planning ? Continuous Improvement ? Cooperation ? Statistical methods ? Education 吳明泉博士 2023 23 IT/S in Manufacturing Quality Certification (品管認(rèn)証)ISO9000 吳明泉博士 2023 24 IT/S in Manufacturing 隨堂作業(yè) ? 請(qǐng)以組為單位,選擇一開發(fā)生產(chǎn)之商品(可以和作業(yè)一之產(chǎn)品相同),依課堂所授之 HOQ( House of Quality) Matrix( P4,5),繪製成表 : ? 定義客戶對(duì)此商品之需求 ? 再依此需求決定產(chǎn)品之特性 ? 最後衡量各需求與各特性之關(guān)係,並統(tǒng)計(jì)各產(chǎn)品特性之重要性。Manufacturing Quality Management 生產(chǎn)品質(zhì)管理 1 Outline ? Quality Definition ? House of Quality (HOQ) Application ? Statistical Process Control (SPC)統(tǒng)計(jì)流程控制 ? The Cost of Quality品質(zhì)成本 ? Quality Experts and Key Concepts ? TQM ? Quality circle ? Six Sigma ? ISO 9000 吳明泉博士 2023 2 IT/S in Manufacturing Definition of Quality ? Conformance to requirements與需求相符 : meeting written specifications 吳明泉博士 2023 3 IT/S in Manufacturing A Simple HOQ( House of Quality) Matrix A matrix defines the relationship between the requirements of customer and product characteristic 吳明泉博士 2023 4 IT/S in Manufacturing An example of HOQ Matrix Customer’ s requirements product characteristic 吳明泉博士 2023 5 IT/S in Manufacturing A Detailed HOQ 客戶對(duì)商品之認(rèn)知及比較 產(chǎn)品特性相互關(guān)係 重要性 技術(shù)評(píng)估及目標(biāo)值 吳明泉博士 2023 6 IT/S in Manufacturing An example of Detailed HOQ Matrix 吳明泉博士 2023 7 IT/S in Manufacturing Linked Quality Function Deployment (Q