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【正文】 m e n t人力資源管理R e v e n u e g r o w th M a r k e t a c c e s s收入增長和市場占有C o s t S a v in g s P r o d u c tiv ity成本的節(jié)省和生產(chǎn)率A c c e s s t o C a p ita l資本的占有和使用R is k M a n a g e m e n t L ic e n s e t o O p e r a te風(fēng)險管理和經(jīng)營許可H u m a n C a p ita l人力資本B r a n d V a lu e R e p u ta tio n品牌價值和聲望S oc i o e c on om i c de v e l op m e nt社會經(jīng)濟發(fā)展B u s in e s sS u c c e s sF a c t o r s公司成功因素S u s t a in a b il it y F a c t o r s可持續(xù)性發(fā)展的因素 G ov e r na nc e e ng a ge m e nt管理和參與 E nv i r on m e nt a l f oc us對環(huán)境的關(guān)注 Business Factor 4: Risk management and license to operate 企業(yè)第四因素： 風(fēng)險管理和經(jīng)營許可 ? Situation: ? You are resource pany (oil or mining) ? The business is capital intensive, requires longterm mitment, and exhibits high risks ? Strategy ? Laggard ? Ignore environment and munity ? Barriers to doing business ? Leader ? Work with local stakeholders and governments to address their concerns ? Comprehensive environmental impact assessment ? Anticipate all problems, generate solutions ? Reduce risks, get fast approvals ? 形勢 ? 你是與資源有關(guān)的企業(yè)（石油或采礦） ? 公司是資本密集型的，需要長期的投入，同時規(guī)避高風(fēng)險 ? 戰(zhàn)略 ? 落后者 ? 忽視環(huán)境和社區(qū) ? 業(yè)務(wù)開展的障礙 ? 領(lǐng)先者 ? 和地方的利益相關(guān)部門和政府合作，顧及到各方面的考慮 ? 綜合性的環(huán)境影響評估 ? 預(yù)計到所有的問題，制定出解決方案 ? 減少風(fēng)險，快速得到批準(zhǔn) B u s in e s s C a s e Ma tr ix 公司案例矩陣G o v e r n a n c e m a n a g e m e n t管理與治理S ta k e h o ld e re n g a g e m e n t利益相關(guān)部門的參與E n v ir o n m e n ta lp r o c e s sIm p r o v e m e n t環(huán)境過程的改善 E n v ir o n m e n ta lp r o d u c ts s e r v ic e s環(huán)境產(chǎn)品和服務(wù) L o c a l e c o n o m icg r o w th地方經(jīng)濟發(fā)展C o m m u n ityd e v e lo p m e n t社區(qū)的發(fā)展 H u m a n r e s o u r c em a n a g e m e n t人力資源管理R e v e n u e g r o w th M a r k e t a c c e s s收入增長和市場占有C o s t S a v in g s P r o d u c tiv ity成本的節(jié)省和生產(chǎn)率A c c e s s t o C a p ita l資本的占有和使用R is k M a n a g e m e n t L ic e n s e t o O p e r a te風(fēng)險管理和經(jīng)營許可H u m a n C a p ita l人力資本B r a n d V a lu e R e p u ta tio n品牌價值和聲望S oc i o e c on om i c de v e l op m e nt社會經(jīng)濟發(fā)展B u s in e s sS u c c e s sF a c to r s公司成功因素S u s t a in a b il it y F a c t o r s可持續(xù)性發(fā)展的因素 G ov e r na nc e e ng a ge m e nt管理和參與 E nv i r on m e nt a l foc us對環(huán)境的關(guān)注 Change in Philosophy 理念的改變 ? Changed from indifference and ignorance to a belief in the value of stakeholder input ? Recognized that stakeholder trust was necessary to gain munity approval for new projects ? Trained every employee in Covey’s seven habits of highly effective people, must learn to view situations from the perspective of others prior to making judgments or decisions ? 從對相關(guān)利益部門漠不關(guān)心和忽略轉(zhuǎn)變?yōu)榱藢ο嚓P(guān)利益部門意見的尊重 ? 意識到相關(guān)利益部門的信任對于取得社區(qū)對新項目的同意是必要的 ? 用“團隊中高效工作人員的七個習(xí)慣” 對于每一個員工進行培訓(xùn)，員工們必須學(xué)會在做出判斷或決定以前從別人的角度來審視形勢 Results of Stakeholder Process 與相關(guān)利益部門合作的結(jié)果 ? $300 million mine expansion ? Typical public hearings two yearsSuncor used its process ? Prepared an Environmental Impact Assessment to determine how Suncor39。s growth plans would impact ? Air, water and land ? Social and economic impacts on the region ? Achieved approval and equity financing easily and more quickly ? Stakeholders wrot
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