工作態(tài)度與工作價值-在線瀏覽
2025-02-12 15:15本頁面
【正文】 ? 工作福利 ? 更大群體中的地位 ? 社會接觸 ? 與家人在一起的時間 ? 可用于業(yè)余愛好的時間 Work Attitudes（工作態(tài)度） ? Collections of feelings, beliefs, and thoughts about how to behave that people currently hold about their jobs and anizations. ? 針對其工作和組織，工作人員目前所持的關(guān)于如何行動的感受、觀念和想法。 – Organizational mitment is the collection of feelings and beliefs that people have about their anizations as a whole. – 組織承諾：工作人員針對所在組織所持的感受和觀念。 ? More transitory than values and attitudes. ? 較價值和態(tài)度更短暫。 ? Determining factors:（決定因素：） – Personality（人格） – Work situation（工作狀況） – Circumstances outside of work（工作外的環(huán)境因素） Advice to Managers（管理者建議） ? Do not assume that most workers have strong intrinsic work values just because you do. ? 不要因為你自己有高的內(nèi)在工作價值，就認為大多數(shù)工作人員也這樣。 ? Make the work environment pleasant and attractive to help promote positive moods. ? 使工作環(huán)境更加愉悅、有吸引力，從而使工作人員心境更積極。 ? Influential theories of job satisfaction include ? 關(guān)于工作滿意度，有影響的理論包括： – The Facet Model – 要素 模型 – Herzberg’s MotivatorHygiene Theory – Herzberg的激勵 保健理論 – The Discrepancy Model – 差異模型 – The SteadyState Theory – 穩(wěn)態(tài)理論 ? These different theoretical approaches should be viewed as plementary. ? 這些理論存在差異，相互補充。 ? A worker’s overall job satisfaction is determined by summing his or her satisfaction with each facet of the job. ? 工作人員的總體滿意度是其在各要素上的滿意度的總和。 – Activity: being able to keep busy on the job. – 工作活動度：工作忙碌程度。 11 Herzberg’s MotivatorHygiene Theory （ Herzberg 激勵 保健理論） ?Every worker has two sets of needs or requirements: motivator needs and hygiene needs. ?工作人員具有兩類需要：激勵需要和保健需要。 – Facets: interesting work, autonomy, responsibility – 相當(dāng)于工作要素中的工作興趣、工作自主度、工作責(zé)任 12 ? Hygiene needs are associated with the physical and psychological context in which the work is performed. ? 保健需要：與完成工作的生理和心理情境有關(guān)。 when these needs are not met, workers will not be satisfied. – 當(dāng)激勵需要得到滿足時，工作人員對工作滿意；當(dāng)激勵需要不能得到滿足時，工作人員不能獲得對工作的滿意（沒有滿意）。 when these needs are not met, workers will be dissatisfied. – 當(dāng)保健需要得到滿足時，工作人員不會對工作不滿意；當(dāng)保健需要不能得到滿足時，工作人員對工作不滿意。 This “ideal job” could be 所謂“理想的工作”，可以是 ~ – What one thinks the job should be like. – 一個人認為工作應(yīng)該是怎樣的。 ? Different situational factors or events at work may move a worker temporarily from this steady state, but the worker will eventually return to his or her equilibrium level. ? 不同的環(huán)境因素或工作事件可能讓工作人員的滿意度暫時偏離該穩(wěn)態(tài)水平，但工作人員最終會回到自己的均衡水平。但工作滿意度還取決于工作狀況，因此管理者仍可以提高工作人員的滿意水平。 ? Ask workers what facets of their jobs are important to them, and do what you can to ensure that they are satisfied with these facets.
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