【正文】 details, refer to the “Typesetting Standard”. 銀行業(yè)面臨的挑戰(zhàn) 排長隊(duì) ? 客戶滿意度不高 ? 客戶到營業(yè)廳辦理業(yè)務(wù)經(jīng)常排長隊(duì)，浪費(fèi)客戶時(shí)間。 ? 業(yè)務(wù)擴(kuò)展慢成為銀行快速發(fā)展瓶頸 ? 成本高 ? 一個(gè)銀行網(wǎng)點(diǎn)的建設(shè)從場地談判到裝修，直至正式營業(yè)少則一年半載 。 ? 銀行網(wǎng)點(diǎn)日常運(yùn)營需要眾多服務(wù)人員。 服務(wù)時(shí)間有限 面積大 柜員多 偏遠(yuǎn)地區(qū)部署成本高 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 9 Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 金融業(yè)務(wù)和服務(wù)創(chuàng)新是業(yè)務(wù)發(fā)展核心競爭力 如何應(yīng)對(duì)？ 什么狀況？ 全球化、跨地域發(fā)展 快速增加的客戶數(shù)量 更加豐富的復(fù)雜業(yè)務(wù) 1000種 金融業(yè)務(wù)； 400萬 家企業(yè)客戶； 8000萬 電子銀行客戶； 2億 個(gè)人客戶； 銀行卡； 5億 的賬戶； 鄉(xiāng)村 城市 跨國 3萬 分支機(jī)構(gòu)； 5000家 自助銀行； 25000臺(tái) 自動(dòng)柜員機(jī)； ?電子化服務(wù) (ATM、 POS、電話、 PC等 ): ?低成本高效服務(wù)渠道； ?服務(wù)集中化； ?不同客戶的差異化、個(gè)性化服務(wù)； ?專注 20%的分層服務(wù) : ?3A服務(wù)； ?混業(yè)經(jīng)營（銀行、保險(xiǎn)、證券、基金、理財(cái)）； ?增值業(yè)務(wù)（商旅、電子商務(wù)等）； 全球化發(fā)展中的中國銀行業(yè) 利用 差異化金融服務(wù)創(chuàng)新 ，實(shí)現(xiàn) 金融服務(wù)轉(zhuǎn)型和組織優(yōu)化 ，構(gòu)建 金融服務(wù)競爭力制高點(diǎn) 。 遠(yuǎn)程金融 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 11 Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 目錄 2 商業(yè)銀行面臨的挑戰(zhàn)及發(fā)展趨勢 1 華為公司介紹 4 eSpace VTM價(jià)值及優(yōu)勢 3 eSpace VTM面對(duì)面遠(yuǎn)程金融服務(wù) HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 12 Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. eSpace VTM理念 ：基于統(tǒng)一通信與協(xié)作的 ICT融合，銀行業(yè)務(wù)后臺(tái)集中化處理，為客戶提供 3A（ Anywhere、 Anytime、 Anyway）服務(wù)，降低銀行服務(wù)成本、提升服務(wù)質(zhì)量，拓寬業(yè)務(wù)渠道。 驅(qū)動(dòng)力 銀行服務(wù)無處不在 ： 樹立以客戶需求為中心的經(jīng)營理念，在任何時(shí)間、任何地點(diǎn)，以任何方式為客戶提供全功能、全天候、個(gè)性化的金融服務(wù)，已成為金融行業(yè)信息化的必然趨勢 。 eSpace VTM的理念 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 13 Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 云 +端 華為 eSpace VTM整體解決方案 密閉空間 站立一體式 VIP柜臺(tái)式 業(yè)務(wù)集中處理 協(xié)同系統(tǒng) 集中監(jiān)控 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 14 Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. VTM自助終端外觀感知 手掌靜脈識(shí)別 高清視頻通話 憑條打印，對(duì)賬單打印，二合一。 文件、證件掃描，存折打印，二合一 文件，證件掃描 站立模式 VIP模式 HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 15 Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Slide text :2022pt Bullets level 25: 18pt Color:Black Corporate Font : FrutigerNext LT Medium Font to be used by customers and partners : Arial Top right corner for fieldmark, customer or partner logotypes. The following nine groups of colors are an example of how our design colors can be used, please take note that you should only use one design color group per slide. For specific usage details, refer to the “Typesetting Standard”. 系列化終端 全密閉系列化終端 分體式 VIP ?密閉空間設(shè)計(jì) 提供私密服務(wù)空間，保證用戶安全； ?自動(dòng)門禁系統(tǒng) 可內(nèi)部反鎖； ?光照系統(tǒng) 可根據(jù)環(huán)境光進(jìn)行亮度調(diào)整； ?空調(diào)系統(tǒng) 可進(jìn)行遠(yuǎn)程溫控、啟動(dòng)和關(guān)閉； ?智能視頻監(jiān)控系統(tǒng) 對(duì)周圍環(huán)境異常情況進(jìn)行告警。 1 2 3 4 Comfort assessment Reach zone Task simulation View cone HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 17 Slide title :3235pt Color: R153 G0 B0 Corporate Font : FrutigerNext LT Medium Font to be used by custom