【正文】 n and reduce costs of connecting into backend carrier billing systems ? Wireless Inter value chain is enhanced via web services – plexity is reduced and open standards help to foster interconnection of value chain participants 15 Industry Scenarios Software Creating New Services – Mobile platforms climbing up the stack incorporating Web servicesbased applications ? A wireless middleware vendor moving up the stack via acquisition of a vendor in the field force automation space. They are adding workflow on top of their basic transcoding engine and supporting standards such as SOAP both in the development environment and the runtime environment. ? Benefits / Observations ? Mobile business technologies are being embedded into all applications ? All applications are gaining web services functionality as software moves towards the software as a service (SaaS) model ? Result will be that most software will have mobile functionality and web services functionality as key infrastructure elements that support the business functionality 16 Industry Scenarios Manufacturing Supply Chain Visibility – Mobile devices and web services for speeding vendor quality management ? Within the supply chain, information on the quality of goods received at a warehouse is recorded on a PDA with wireless connectivity. The results are transmitted to a realtime system, coupled with web services integration to partner systems, in order to manage vendor quality. The realtime nature of the information flow helps reduce cycle times and increase productivity pared with more traditional batchorientated processes. Information captured electronically at the point of activity also eliminates the need for duplicate data entry in the back office, hence improving data accuracy. ? Benefits / Observations ? Mobile devices help to ensure data accuracy and information capture at the point of business activity ? Realtime systems help to ensure zero latency from data collection at the warehouse to integration and reporting to partner systems ? Web services help to ease integration with multiple partner systems 17 Take a Holistic Approach 1) Don’t consider Mobile Business or Web Services in a vacuum ? Mobile Business: Additional channel that enhances existing channels. Just as EBusiness bees embedded in the business so will MBusiness ? Web Services: Emerging technologies can also play a role – web services, peer services, embedded systems (machinetomachine) Reshape Industries Reshape Business Processes Improve Business Processes Business Peration by 2023 10% 20% 30% 40% 50% 60% 70% 80% 90% Wireless Web * mCommerce * Web Services * VoiceoverIP * Enterprise Portals * Enterprise Instant Messaging * ASPs * * P2P * Wireless LAN Embedded Tags * Natural Language Interface * Source: ITExpo, 2023 Mobile Business Web Services Impact: Along with web services, MBusiness technologies represent another emerging technology category that has the potential to reshape entire industries! 18 Look at Fundamental Synergies 2) Both mobile business and Web services apply to today’s enterprise initiatives – virtual, realtime, ubiquitous and “backtobasics” via cost takeout and performance improvement ? Mobile Business ? Not just the intersection of Inter and Wireless ? Not just the “wireless web” ? Allows new business models, new processes, and realtime puting ? Removes former process bottlenecks and permits information and transactions at the edge of the corporation ? Web Services ? Not just for integration ? Not just cost reduction and plexity management ? Allows new business models, new processes and realtime puting ? Allows dynamic assembly of business transactions and looselycoupled integration ? Mobile Business Web Services Impact: Allows us to start to shape technology around ourselves and our business processes instead of shaping ourselves around technology 19 Incorporate Process 3) Incorporate process and well as technology ? Mobile Business ? Opportunity to create entirely new processes as well as to reengineer old processes. ? Opportunity to eliminate both “static” and “dynamic” bottlenecks – queues (too little movement) or work away from point of business (too much movement) ? Web Services ? Web services and business process management. Concept of “business services orchestration” (Fuego) across people and applications – mobile devices included ? Mobile Business Web Services Impact: As you view mobile business from a process perspective, Web services can serv