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X大酒店TRAINING ACTIVITY OUTLINE培訓(xùn)活動綱要Task: CI amp。 M Inquiry任務(wù): 會議及宴會預(yù)訂需要 Code序號: RMRESD190Objectives: At the end of this session, Reservations Sales associates will be able to handle CI amp。Standard : Reservation Sales associates will handle CI amp。 Resources: Flip Chart and Handout 培訓(xùn)器材: 白板,白板紙和培訓(xùn)資料Method 培訓(xùn)方式Training Steps培訓(xùn)步驟Time時間Introduction介紹Lecture教學(xué)式Prepared on Flip ChartContents內(nèi)容Lecture amp。So the objectives of this session is: …(Refer to O