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【正文】 s to promote or sell products of panies in which they have a material interest. General Policies: ?Employees must follow Expense Standards to determine reimbursable expenses. Expense Policies: 30 professionalstandards Agenda ?Compliance and Introduction ?Policies ?Cases ?Sources of Additional Information 31 professionalstandards ?While talking socially with a friend who is working for a different client in the same industry as your client (telemunications), your friend mentions that her manager has just approved the purchase of a $4,000 industry report. This 200 page prehensive document is from a research firm and has much of the data that she needs to plete her analysis. She thinks it might be helpful to your case team. ?You believe this report contains much of the data and analysis that you would need for your own analysis. Your friend has a copy of the report, and, as it contains no private or confidential data from her client, she asks if you want a copy. Additionally, she offers you a number of general articles, web pages, and literature searches on the industry that might be of some use to you. Situation: Complication: CrossTeam Sharing of External Data Sources (1 of 3) 32 professionalstandards ?Can you photocopy parts of the $4,000 report that her Bain case team purchased? ?Can you use the publicly available articles, web pages, and literature searches your friend has found even though she conducted the search on time that was billed to another client? Questions: CrossTeam Sharing of External Data Sources (2 of 3) 33 professionalstandards ?If Bain, not one of its clients, paid for the report, the information can be shared within Bain. However, you should check with the Bain library and the research firm that published the report to ensure copyright laws will not be violated. ?If a Bain client purchased the report, Bain must secure the approval of that client in order to share the report with another client check with your VP. Typically, the two clients will split the cost of the report. Again, you should check with the Bain library and the research firm that wrote the report to ensure copyright laws will not be violated. ?Publicly available articles, web pages, and literature searches can be shared with you with approval of the manager on the case check with him/her first. Answers: CrossTeam Sharing of External Data Sources (3 of 3) 34 professionalstandards ?While researching the benchmarking work that Bain has done for its clients in the utilities industry, you find a case that contains an internal and external BDP for a petitor from another country. A case summary exists on BRAVA but it does not have any of the backup data that would be helpful in your efforts to benchmark the petitors of your client. Though the case was disguised in BRAVA it appears that some of the best practices are internal to the Bain client for whom the work was performed. ?A slide that lists sources in the BRAVA presentation shows that much of the information that was collected for the petitors is from public sources like OSHA, the EPA, and various local newspapers. However, there is detailed cost information on the old client that came from their finance department as well as an internal report that the client’s operations group conducted, independent of Bain, on their petitors’ machinery maintenance costs. To ensure the accuracy of your analysis and to save time, you propose to your case team leader that you integrate much of the data from the previous BDP into your own work, updating information where necessary by using the contacts unearthed by the original work. Situation: Complication: Sharing Data and Research Done for Another Client (1 of 3) 35 professionalstandards ?Can you contact the CTA on the other case and request the publicly available backup data? ?Can you use the other client’s internal study done on petitors’ machinery maintenance costs with the rationale that it does not contain any of the other client’s own data? ?Can you utilize the list of sources that the previous team developed? ?Can you request a copy of the original client’s final presentation and use the aggregated numbers they calculated to reality check your own work? Questions: Sharing Data and Research Done for Another Client (2 of 3) 36 professionalstandards ?Obtaining the publicly available backup data is allowed. However, you should contact your manager for his/her approval before asking for the data. ?Using the internal report that the other client’s operations group conduct on their petitors’ machinery maintenance costs is not permitted as it unambiguously belongs to the client and was developed using client resources. Even if the report contains only a summary of publicly available information and no internal data, it should not be used and would most certainly fail the Sunshine Test. (The Sunshine Test: would you and others at Bain be at all concerned if this particular information became very public ., on page 1 of The Wall Street Journal.) ?In order to update cost information in this example, it is permissible to contact the people and anizations contacted by the other case team. This is a timesaving step and, since the information is not considered confidential, using it will not promise the Bain work done for the original client. ?Sharing a client’s confidential numbers with another case team is not allowed unless the numbers are disguised, a step which generally renders the parison useless. Maintaining the integrity of client’s proprietary and confidential information is essential to protecting Bain’s reputation as a firm and thereby protecting the interests of our clients. If you have questions about the original analysis, you should contact the operating VP from the origina
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