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ely 5,000 10,000 items ? User munity ? 100 200 Corporate Users (by 4/1/00) ? 7,000 Users in NY/NJ (by 7/1/00) ? Interfaces ? Oracle Financials (1 instance, ) ? PeopleSoft HRMS (if required) ? Procurement processes ? Enterprise procurement rules per major modity group ? Nonprocurement processes ? Up to 5 nonprocurement electronic forms to be implemented ? Production support ? Merrill Lynch personnel The scope of this project will include the following: 9 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Critical Success Factors Based on our experience and the objectives for this project the following factors will be critical to the success of this initiative: ? Executive sponsorship ? Experience implementing large scale enterprise applications including Oracle, PeopleSoft and Ariba ? A detailed understanding of Merrill Lynch’s Oracle Financials and Purchasing implementations ? A thorough understanding of Merrill Lynch’s requisitioning and procurement processes ? An understanding of the Merrill Lynch business culture, organization structure and business user munity ? Strong project management skills through implementation and business user acceptance ? Experience with eProcurement and strategic sourcing implementation and best practices ? Ability to surface and resolve issues as they are identified in a timely manner ? Strong program management 10 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Assumptions ? The Ariba eProcurement system will be selected during the CRP. If Oracle is chosen, the approach and timeline will be modified and presented to Merrill Lynch. ? The results of the CRP will provide detailed confirmation of the business rules and workflow to be implemented. ? The results of the Conference Room Pilot (CRP) currently being conducted by Merrill Lynch will be provided to Arthur Andersen. ? Merrill Lynch personnel will setup and support the technical environment and will be responsible for obtaining the chosen software and hardware prior to our engagement. ? We will implement one set of enterprise business rules per major modity group as confirmed in the CRP. ? During the analysis and design, it will be determined whether user information can be obtained from Oracle Financials () instead of PeopleSoft HRMS. ? The system will integrate with one instance of Oracle Financials () and the PeopleSoft HRMS system (if necessary). The proposed approach, anticipated timeline and estimated resources are based on the following assumptions: 11 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Assumptions (continued) ? There will be no interfaces required for accepting receipt in the eProcurement system. ? The eProcurement system will feed Oracle Financials for ordering, accounting and payment functions. ? Merrill Lynch will be responsible for the training required in support of the enterprise rollout to the 7,000 NY/NJ users. 12 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Approach: Overview Executive Steering Committee Meetings amp。November 1999 EP Sys Implementation Proposal ARTHUR ANDERSEN 2 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Intellectual Property Clause ? This document contains confidential material proprietary to Arthur Andersen. The materials, ideas, and concepts contained herein are to be used exclusively to evaluate the capabilities of Arthur Andersen to provide assistance to Merrill Lynch. ? This information and the ideas herein may not be disclosed to anyone outside Merrill Lynch or be used for any purpose other than the evaluation of Arthur Andersen’s proposal and capabilities. ? Should you decide to not engage Arthur Andersen, please return this proposal along with a written assurance that no photocopies have been taken and this document has not been distributed to or shared with other parties. 3 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Table of Contents Project Overview Executive Summary 5 Background amp。 Objectives 7 Project Scope 8 Critical Success Factors 9 Project Approach and Timeline Assumptions 10 Approach 12 HighLevel Timeline 30 Project Structure Team Structure 31 Project Structure 32 Team Roles and Responsibilities 33 4 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Table of Contents (continued) The Arthur Andersen Difference Why You Should Choose Arthur Andersen 34 Client Satisfaction 40 Appendix Project Team Resumes 41 WebBased Learning Approach 50 Our Resources 52 Strategic Alliances and Relationships 55 5 PROPRIETARY and CONFIDENTIAL: Not for use or disclosure outside of Merrill Lynch except by written agreement. Executive Summary Arthur Andersen is pleased to present this proposal to Merrill Lynch for the implementation of an eProcurement system. Enterprisewide webbased procurement has the potential to provide significant value to Merrill Lynch. However, implementation of eProcurement is a plex undertaking, and includes a number of risks. Of the many factors that will influence the extent to which Merrill Lynch realizes eProcurement39。 QA Reviews Organize Project Confirm CRP Results Align Suppliers amp。 User Testing Rollout to Corporate Services Users Communication and Knowledge Transfer Program Management Develop amp。 Implement Business Rules/Workflow