供應(yīng)鏈管理_普華永道-展示頁
2024-10-10 17:03本頁面
【正文】 21%), Systems Applications (20%) and Integration (19%) 21%20%18%14%13%13%12%12%11%0% 5% 10% 15% 20% 25%C o s tSy s te m s A p p l i c a ti o nI n te g r a ti o nQ u a l i fi e d A s s o c i a te sSu p p o r t M a n a g e m e n tEB u s i n e s sO r g a n i s a ti o n Str u c tu r eG l o b a l M a n a g e m e n tFundingPricewaterhouseCoopers 4 SCM Benefits Manufacturer Distributors/ Wholesalers Customers Suppliers Retailers Materials Flows Information Flows Cash Flows US panies expect to reap $3400B of savings through a variety of benefits (3 – 5% of revenues) Source: PRTM PricewaterhouseCoopers 5 Move From Push To Pull Manufacturers Distributors/ Wholesalers Customer Suppliers Retailers Manufacturers Distributors/ Wholesalers Customer Suppliers Retailers Make what we sell, not sell what we make! PricewaterhouseCoopers 6 Move to CrossFunctional Business Processes Purchasing Manufacturing Distribution Install/ Maintenance Sales Source Make Deliver Install Sell Order Fulfillment AvailabletoPromise Sales amp。D cost ? Operational efficiencies via back office shared services ? Depth of industry and procurement knowledge and resources available to develop supplier contracts Company PricewaterhouseCoopers 17 The Impact of eBusiness on SCM eBusiness affects four broad categories that determine the production and transaction costs of a firm: ? The cost of executing a sale ? The costs associated with procuring production inputs ? The costs associated with making and delivering a product or service ? The cost associated with logistics PricewaterhouseCoopers 18 The Cost of eBusiness Sales Accessibility An eBusiness web site is open 24 hours per day, 7 days per week. A business no longer has to build separate physical establishments to attract a larger customer base. A virtual storefront also allows an ebusiness to manage one store instead of multiple stores, thus eliminating duplicate inventory costs. PricewaterhouseCoopers 19 The Cost of eBusiness Sales Order Rework Another aspect of eBusiness is that it enables more efficient order configuration. For example, both General Electric (GE) and Cisco Systems reported nearly onequarter of their preWebsite orders had to be reworked because of errorsa total of more than 1 million orders, in the case of GE. Since adopting a Webenabled customer interface, Cisco reports an error rate of only 2 percent. Produce or Service Output Critical Customer Requirement Defects: Service unacceptable to customer B A PricewaterhouseCoopers 20 The Cost of eBusiness Sales Fundamental Shift Clearly, eBusiness represents a fundamental shift in how the sales process is executed
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