【正文】
he total inventory to allow noshows, late cancellation and unexpected early departures2. The permissible number of rooms to allow overbooking will be dependant on historical factors in noshows, late cancellation and unexpected early departures. This guideline will be determined jointly by the Front Office Manager and the Reservation Sales Manager. 3. Only Shift Leaders are permitted to override the reservation system to overbook with prior approval from the Reservation Sales 標(biāo)準(zhǔn):1. 為了使飯店利潤(rùn)最大化,基于存在 預(yù)訂未到, 取消和提早離開的 情形,酒店會(huì)在“無 保 證 預(yù) 訂 ”的條件下允許已經(jīng)超過酒店基本 房數(shù)的預(yù)訂。3. 只有預(yù)訂部主管在得到預(yù)訂部經(jīng)理同意的前提下才能超賣房間。 Explanation教學(xué)式與講解Demonstration展示Practice Role Play練習(xí) – 角色扮演Critique評(píng)