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,請再說一遍好嗎?三、祝賀語13) Congratulations! 對不起,請再說一遍好嗎? 您要留口信嗎?12) Pardon ? Would you like to leave a message ? 對不起,他現(xiàn)在不在。11) Sorry. He is not in at the moment . 能和你們總經(jīng)理說話嗎?10) May I speak to your General Manager?需要幫助嗎?9) Sorry , I’ve dialed the wrong number. 希望您在我們賓館過得愉快。(客人在飯店逗留期間)I hope you have enjoyed your stay with us .6) I hope you will enjoy your stay with us . 歡迎您到我們賓館(餐廳、商店) 來。 好的,謝謝。 Fine , thanks. And you ?3) How are you ? 您好!Glad to meet you . 您好!(初次見面) How do you do ?酒店基本服務(wù)用語一、歡迎和問候語:1) Good morning(afternoon, evening),sir(madam). 早上(下午、晚上) 好,先生(夫人) 。2) How do you do ? 很高興見到您。 您好嗎?您呢?4) Wele to our hotel (restaurant, shop).5) Wish you a mo