【正文】 cturers39。s capability to meet contractual requirements.d) All customer requirements, including those in Section III of QS9000, if applicable, can be met. Amendment to ContractWhen contract amendments are required, the amendments are made per established procedures and municated to all concerned. RecordsRecords of contract reviews and their amendments will be maintained. Design Control GeneralGOLDENRAM shall define and maintain procedures to control and verify the product design to ensure that the design is meeting the customers39。 controlled copies are uniquely numbered and provided with a revision update service. Uncontrolled copies are current revisions issued as information only and are not supported with revision update services. The Document Control Department is responsible for issuing controlled copies and maintaining a distribution list. Change ControlThe Document Control Department circulates draft revision copies to appropriate parties and, upon approval, issues new controlled copies and updates the electronic media. Change Control is detailed in section of this manual.  DefinitionThis section of the Quality Manual is to define terms that pertain to specific processes documented herein.Beta SiteA customer or test site in the true application of a product to confirm there are no problems with the product. This is a done after initial tests are done at the manufacture site.ContractAgreed requirements between a supplier and customer transmitted by any means.ISO 9001 Quality SystemA model for quality assurance in design development, production, installation and servicing.ManagerUsed as generic title for any level of management (Manager, Director, and VP) with direct responsibility.ProductResult of activities or processes.QS9000 Quality SystemQuality System requirements to meet automotive customer needs.GOLDENRAMQUALITY MANUAL Quality System RequirementThe purpose of the GoldenRAM Quality Manual is to provide guidelines to meet the goals of the pany’s mission statement. The Quality Manual defines a framework that is in pliance with both the ISO 9001 and QS 9000 standard requirements. The ISO 9001 requirements are the foundation of this quality manual and are printed in normal type with the QS 9000 interpretations and supplemental quality system requirements printed in italic type. The QS 9000 requirements have been included in this Quality Manual to address the requirements of automotive customer needs as applicable, and are implemented for contracts from customers who subscribe to QS 9000. This Quality Manual establishes standards for addressing all quality system processes within the pany. Management ResponsibilityThe purpose of this section is to outline management’s responsibilities to achieve the Company’s Quality Policy and ensure that all policies and procedures are thoroughly examined with the consideration of all affected Quality PolicyQuality policy statement: “GOLDENRAM is mitted to being Simply The Best by providing quality products and services which meet the needs of its employees, customers and suppliers.”GOLDENRAM Quality Policy is based on proper planning to ensure that all policies and procedures are understood, implemented and maintained at all levels. The management of the Company shall mit themselves to meet the expectations of internal and external customers. Organization Responsibility and AuthorityAn organization chart is maintained for all personnel who manage and perform work affecting quality (See Appendix 1 to this manual). ResourcesGOLDENRAM shall identify required resources through process planning, quality planning, product audit, and process audit. The Company shall provide all necessary resources (internal or external) including trained personnel, manpower, equipment, and other resources to achieve the Company’s quality goals.  Management RepresentativeThe Director of Quality at GOLDENRAM is designated as the QS/ISO 9001 Management Representative who, irrespective of other responsibilities, has the authority and responsibility to ensure that the Quality System is maintained and continuously improved. In the absence of the Director of Quality, the deputy management representative will assume responsibility for maintaining the quality system.Organizational InterfacesGOLDENRAM uses multidisciplinary approach for decision making. Systems are in place to ensure management of appropriate activities during concept development, prototype and production per Advanced Product Quality Planning and Control Plan. Management ReviewThe GOLDENRAM quality system is reviewed by top management as needed, at least twice yearly, to assure its effectiveness. These reviews will take place in scheduled Management Review meetings that are chaired by the Director of Quality. Meeting minutes will be kept for three years to document these Quality system reviews. These reviews will include all elements of the Quality System. Business PlanGOLDENRAM believes in strategic business planning. Our business plan covers goals and plans for both short and long term, with emphasis placed on determining current and future customer expectations.The business plan is tracked, updated, revised if necessary and reviewed periodically to ensure effective implementation and munication through the organization as appropriate. Analysis and Use of Company Level DataAppropriate trends in pany level data are documented for key indicators. For parison purposes and to set objectives, whenever possible, appropriate benchmarks are used. Key customer related trends and priorities for customer related problems are supported by this activity. Customer SatisfactionGOLDENRAM is mitted to objectively determining customer satisfaction and dissatisfaction. This information is periodically reviewed by management for continuous improvement. Quality System GeneralIn this section of