【正文】 ..III目 錄 ...................................................................................................................................V1 緒 論 ....................................................................................................................................1 論文選題的背景和意義 ..............................................................................................1 國(guó)內(nèi)外的應(yīng)用現(xiàn)狀 ......................................................................................................1 國(guó)外應(yīng)用現(xiàn)狀 .......................................................................................................1 國(guó)內(nèi)應(yīng)用現(xiàn)狀 .......................................................................................................2 論文的研究?jī)?nèi)容和結(jié)構(gòu) ..............................................................................................32 管理信息系統(tǒng)原理和方法 ................................................................................................5 管理信息系統(tǒng)的基本概念 ..........................................................................................5 管理信息系統(tǒng)的開(kāi)發(fā)方法 ..........................................................................................6 結(jié)構(gòu)化系統(tǒng)開(kāi)發(fā)方法 ............................................................................................6 原型法系統(tǒng)開(kāi)發(fā)方法 ............................................................................................8 面向?qū)ο蟮拈_(kāi)發(fā)方法 ............................................................................................9 CASE 方法 ...........................................................................................................10 本章小結(jié) ....................................................................................................................103 江蘇電信業(yè)務(wù)支撐系統(tǒng)需求分析 ..................................................................................12 江蘇電信業(yè) 務(wù)現(xiàn)狀 ....................................................................................................12 江蘇電信支撐系統(tǒng)現(xiàn)狀和問(wèn)題分析 ........................................................................13 系統(tǒng)運(yùn)行現(xiàn)狀 ......................................................................................................13 業(yè)務(wù)支撐系統(tǒng)存在問(wèn)題 ......................................................................................14 目前面臨的挑戰(zhàn) ..................................................................................................16 業(yè)務(wù)支撐系統(tǒng)建設(shè)原則和規(guī)劃 ................................................................................16 系統(tǒng)設(shè)計(jì)目標(biāo) ............................................................................................................20 本章小結(jié) ....................................................................................................................244 業(yè)務(wù)支撐系統(tǒng)總體架構(gòu) ..................................................................................................25 業(yè)務(wù)支撐系統(tǒng)總體結(jié)構(gòu)設(shè)計(jì) ....................................................................................25 數(shù)據(jù)模型設(shè)計(jì) ......................................................................................................28 接口和協(xié) 議設(shè)計(jì) .................................................................................................32 流程和功能設(shè)計(jì) ..................................................................................................35目 錄 碩士論文VI 網(wǎng)管與監(jiān)控設(shè)計(jì) ..................................................................................................36 業(yè)務(wù)支撐系統(tǒng)核心功能設(shè)計(jì) ....................................................................................39 核心共享數(shù)據(jù)模型 ..............................................................................................39 產(chǎn)品和產(chǎn)品目錄管理 ..........................................................................................39 市場(chǎng)營(yíng)銷的支撐功能設(shè)計(jì) ..................................................................................41 預(yù)付費(fèi)和后付費(fèi)融合功能設(shè)計(jì) ..........................................................................43 多業(yè)務(wù)融合與實(shí)時(shí)處理功能設(shè)計(jì) ......................................................................44 業(yè)務(wù)支撐系統(tǒng)功能結(jié)構(gòu) ............................................................................................44 本章小結(jié) ....................................................................................................................485 系統(tǒng)實(shí)施研究及應(yīng)用效果 ..............................................................................................50 系統(tǒng)實(shí)施 ....................................................................................................................50 系統(tǒng)實(shí)施原則 ......................................................................................................50 項(xiàng)目實(shí)施主要步驟 ..............................................................................................51 應(yīng)用效果分析 ............................................................................................................53 本章小結(jié) ....................................................................................................................546 結(jié)論 ..................................................................................................................................56致 謝 ..................................................................................................................................57參考文獻(xiàn) ..............................................................................................................................58碩士論文 江蘇電信業(yè)務(wù)支撐系統(tǒng)設(shè)計(jì)研究11 緒論 論文選題的背景和意義隨著中國(guó)電信成功收購(gòu)聯(lián)通 CDMA 網(wǎng)絡(luò)(Code Division Multiple Access 碼分多址) ，全國(guó)電信行業(yè)的重組拉開(kāi)了帷幕。 Full operation amalgamation。明確業(yè)務(wù)支撐系統(tǒng)規(guī)劃、建設(shè)、運(yùn)營(yíng)和維護(hù)模式，進(jìn)一步提高科學(xué)管理的水平，從而有效解決市場(chǎng)競(jìng)爭(zhēng)能力和信息化管理的問(wèn)題，為最終實(shí)現(xiàn)企業(yè)從做大做強(qiáng)向做活轉(zhuǎn)變打下堅(jiān)實(shí)的基礎(chǔ)。企業(yè)信息化的最高境界是全球化和信息化條件下，提高企業(yè)競(jìng)爭(zhēng)力的要求。業(yè)務(wù)支撐系統(tǒng)要支持各領(lǐng)域的管理、控制，實(shí)現(xiàn)跨領(lǐng)域的協(xié)同，進(jìn)行統(tǒng)一的用戶管理，建立一體化的運(yùn)行維護(hù)管理體系，實(shí)現(xiàn)端到端流程控制以及服務(wù)管理。以計(jì)費(fèi)帳務(wù)為核心進(jìn)行分析設(shè)計(jì)，以信息、數(shù)據(jù)和業(yè)務(wù)流程分析為中心,重新定義客戶、帳戶、用戶（產(chǎn)品實(shí)例） 、產(chǎn)品