【正文】 I did not think you should neglect this deficiency when you delivered it. I have dialed your service number for several times and it was always busy.　　Now this problem keeps worrying me. Can you change a new one for me as soon as possible? How shall I send this scarf back to you? Thanks for your consideration.　　I am looking forward to your early reply.　　Yours faithfully,　　Li Ming　　投訴信2　　語(yǔ)言注意點(diǎn)投訴信應(yīng)重點(diǎn)表明投訴的原因，敘事應(yīng)客觀、準(zhǔn)確、簡(jiǎn)潔。投訴信寫(xiě)作寫(xiě)信投訴抱怨的題型很常見(jiàn)，怎樣才能合理的表述不滿(mǎn)，又能顯得理由充分？下面介紹下這類(lèi)書(shū)信的常用詞匯和句型Complaint Letter詞匯：plain against sb. about ......dissatisfaction with不滿(mǎn)于......put up with / bear / tolerate忍受awful 糟糕的poor service糟糕的服務(wù)inconceivable不可思議的out of one’s expectation令某人大失所望look into / go into / investigate調(diào)查incident / matter 事件sanitary situation衛(wèi)生條件bad manners 不禮貌disturbance干擾nuisance 麻煩事remedy 補(bǔ)救solve解決recurrence再次發(fā)生句型：1) I am writing to you to plain about ...2) I am writing to express my dissatisfaction with...3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...4) I can hardly bear /tolerate /put up with it any more.5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8) We will appreciate your willingness to make up for the loss.考研英語(yǔ)小作文模板：投訴信投訴信1　　結(jié)構(gòu)要點(diǎn)投訴信是對(duì)產(chǎn)品或服務(wù)表示不滿(mǎn)的信件，一般分三個(gè)部分：　　1. 提出投訴內(nèi)容；　　2. 說(shuō)明具體情況；　　3. 提出解決辦法。最后提出的解決方法應(yīng)切實(shí)可行?！　rite a letter to plain about an unhappy experience in about 100 words to describe the matter and ask for the mistake to be corrected. Do not sign your own name at the end of your letter, using “Li Ming” instead. 　　Dear Sir,　　I am writing to you about a most unhappy experience. Last Tuesday morning, we took a longroute bus of your pany from Dukou to Lijiang. The bus was scheduled to arrive in Lijiang at 7 o’clock in the evening, but it stopped midway at four . for mechanical problems. The driver and the ticket seller could neither solve the problem by themselves nor seek help from others. 　　Where we stopped was nowhere near a village. Up until 8 o’clock, another bus finally carried us to a shabby rural motel. We had to pay for our acmodation. The room was too small and the quilt was so dirty. To our surprise, when we just managed to sleep at around 2 ., the driver came to wake us up—the bus had been fixed!　　I suggest that you look into this matter immediately and deal with it quickly and properly. 　　Looking forward to your reply.　　Yours,　　Li Ming考研英語(yǔ)投訴信經(jīng)典范文舉例及點(diǎn)評(píng)2005年12月27日 09:26　　來(lái)源：競(jìng)學(xué)網(wǎng) 范文之一［Directions］: Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of plaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.Dear Sir,I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.Yours faithfully,Li Ming［文章點(diǎn)評(píng)］這封投訴信可以說(shuō)寫(xiě)得非常好，結(jié)構(gòu)很清晰，第一段首先肯定對(duì)方按時(shí)送貨上門(mén)的做法，隨后簡(jiǎn)述冰箱出了問(wèn)題。范文之二 Dear Sir: With reference to our order No. W98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged. The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing. We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation. Yours sincerely, Li Ming范文之三Dear Mr. Chang: On September 10, our order for 280 women39。一般放在信的開(kāi)頭。一般講述對(duì)商品質(zhì)量或售后服務(wù)不滿(mǎn)意的地方。常用的表達(dá)法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...Dear Sir，I am writing to you for the mobile phone of DephoneS250 I bought on 20th at Tele Mall in Wuhan, . China. Ten days after that, it didn’t ring and send short messages. Then I took it to the seller, but was told that the model had been sold out and I had to wait at least three months for a new one. Later I went to the repairman. He said since it was a new model in China,消息it was impossible to fix it without the right spare parts. I was so desperate on hearing that. How can I wait that long? Therefore, I require that you send me a new one of the same model within a month.Thank you for your consideration.Sincerely yours,Bu Manyi投訴信1 抱怨產(chǎn)品You should spend about 20 minutes on this task. You have bought a washing machine. First you found that the machine damaged you clothes, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the department store to plain about it. You should write at least 150 words.Dear Sir or Madam,A few months ago I purchased a washing machine (Sanyo XQB5068) from your department store. After a few weeks I found that it had seriously damaged that clothes. I asked you to change one for me, which you did. Now I want to ask you to change this on