【正文】 抱怨，悲嘆，控訴least[li:st]，最少的。pɑ:tm?nt]n. 部門，系，局，處，科。m230。t230。 vt. 損害，毀壞seriously[39。d230。mid?d]adj. 被損壞的。 n. 食宿damaged[39。?i:n]n. 機器，機械裝置。w??i?]adj. 洗衣服用的，清洗用的。 vt. 交給某人（任務)bought[b?:t]adj. 買來的。我期待著受到您的支票。I look forward to receiving a replacement as soon as possible.我期待著盡快收到調(diào)換品。I am sure you will understand that this problem is causing me considerable inconvenience and expense, and I am anxious to have it settled as soon as possible.我肯定您會理解這個問題正在給我造成的極大不便和損失。I trust that we can resolve this matter quickly and amicably.我相信我們可以迅速、友好地解決這一問題。I am wondering if it would be possible for us to meet and discuss the situation.我想知道我們是否可以見面并商討現(xiàn)在的情形。I understand that my rights are covered by laws and I am looking to your pany for a return of the price paid within 14 days.我知道我的權益受到法律的保護，我等待著貴公司在14日內(nèi)全額退款。I would like to stress that I will not tolerate a situation like this.我想強調(diào)的一點是，我不會再容忍這類似情形的發(fā)生。I await your reply and trust that it will contain an explanation that some mistakes have made by your pany.我期待您的答復。I am sorry to write to you in this manner and I hope that you will not be offended.我很抱歉用這種方式給您寫信，希望不會給您帶來任何不快。期望您盡早答復。 我期待與您共同解決這個問題。I would like to discuss this matter with you further. Please contact me at 021 047 564. I look forward to resolving this with you.我希望進一步和您討論這一問題。Your agreement to the suggested course of action will be appreciated.若您認同所提議的做法，我們將表示感激。A time for further discussion on this issue can be arranged either by telephoning me at 1345 6789 or writing to me via the address…可以通過給我打電話（1345 6789）或者寫信（地址是…）來安排進一步商討這個問題的時間。If you could find time to let us know, it would set our minds at rest.如果您能在百忙之中抽出時間通知我們，我們將感到非常欣慰。I urge you to reconsider your consideration.我請求您重新考慮您的決定。I will have to refer this matter to my attorney.我將不得不把此事移交我的律師處理。Please make the adjustment to my bill.請重新核對我的賬單。信末：Unless you take prompt action to correct the car’s defects or refund the purchase price in full, I will be forced to take legal action.處分你們立即采取行動修理汽車的毛病，活著按購買價全額退款，否則我將被迫采取法律行動。I am certain the this situation is causing us considerable anxiety.我可以肯定何種情況正在造成我們極大的不安。I am writing to ask you to replace the CD player I bought from your shop with another in good working order.我寫信來是要求退還在你店購買的CD機。我一直拖延寫此信，本是寄希望與情況可以改觀。Over the last few weeks I have bee increasingly concerned about my neighbor’s erratic habit, burning rubbish in his garden.在過去的幾周里，我越發(fā)關注我鄰居的古怪行為—他在花園里燒垃圾。A very serious problem has arisen in connection with a language course you provided and operated.你們提供并負責的語言課程已經(jīng)出現(xiàn)了一個嚴重的問題。I would like to draw you attention to …我希望可以引起你對…的注意。I am writing to request you to take corrective actions concerning…我寫信請求你采取彌補…措施。Yours sincerely,Fan Yang開頭：I am writing to plain about a serious defect found in the puter I bought from you.我寫信來投訴我從你們那里所購買電腦的一個問題。如果你將派遣技術人員盡快修復系統(tǒng)。我必須提醒你,一個完全有效的供暖系統(tǒng)是房屋租憑的條件之一。這是非常不方便, 更不用說危險的健康——隨著天氣開始變得寒冷。Dear Sir or Madam,我目前住在一所房子里是我通過你們的代理租的。你不需要寫您自己的地址。寫了一封信給該機構(gòu)。加熱系統(tǒng)已停止。Yours sincerely,Fan Yang3抱怨房間問題You should spend about 20 minutes on this task. You rent a house through an agency. The heating system has stopped. You phoned the agency a week ago but it has still not been mended. Write a letter to the agency. Explain the situation and tell what you want them to do about it. You do NOT need to write your own address. Begin your letter as follows.Dear Sir or Madam,I am at present living in a house which I rented through your agency. I am sorry to inform you that the heating system in the house stopped working some time ago.I phoned your agency and explained the problem one week ago, but you have still not sent anybody to fix the heating system. This is very inconvenientnot to mention dangerous to the healthas the weather is starting to get colder. I am puzzled as to why you have not paid attention to this urgent matter. I must remind you that a fully operative heating system is one of the terms of the lease of the house.Therefore, I would very much appreciate it if you would send a technician to repair the system as soon as possible. He may call at any time during the day, as either I or my wife will be at home all this week.Yours sincerely,Fan Yang翻譯：你應該話費大約20分鐘在這項任務上。不管他的職責,而作為一種禮貌,他對我們的要求置之不理,走開用諷刺的方式嘟囔著。一個閃電售貨員，我們可以決定買哪一個徽章。Dear Sir or Madam,我的遺憾，我寫信給它給你的公司是為了你的商店售貨員之一的不好的服務進行投訴。寫了一封信抱怨他的服務。一天你去購物，并且在一家商店收到了極壞的服務。否則，我想請你給我退款，否則我會投訴到消費者協(xié)會。難道這就是你叫你的機器“完全自動”。當我在家里。在說明書你有沒有提到這一缺陷，并也沒有告訴用戶如何解決這個問題。我現(xiàn)在想請你在為我換一臺。經(jīng)過幾個星期，我發(fā)現(xiàn)它嚴重破壞衣服。你應該寫至少150字。然后，你發(fā)現(xiàn)了新的一臺嚴重繳衣服。你買了一臺洗衣機。常用的表達法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.。常用的表達法有：I am writing to you about... which I received/bought ...I am going to plain about ...I am sorry to have to return with this letter... which I received/bought...　。s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled. We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible. Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us. Sincerely yours, Li Ming　一般說來，一封投訴信應包括三個最基本的方面：。第二段說明具體問題，第三段提出要求。在表達自己的不滿時，語言要把握分寸，不失風度?！　uppose you bought a woolen scarf(圍巾) by mail order but later found a hole in it. Write a letter of plaint to describe that matter and require settlement. Do not sign your own name at the end of your letter, using “Li Ming” instead.　　To whom it may concern,　　The woolen scarf I bought by mail order from your pany arrived on time the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and