【正文】 rcultural munication.In fact the field of munication is still in “preparadigmatic” stage of development. The argument implies that there are several paradigms battling for supremacy within the discipline. Intercultural munication is still at an “aparadigmatic” stage, which means that it is an immature area that has not even gone through the development of its first paradigm. Intercultural munication is a unique phenomenon. Its approaches differ according to different perspectives. In immigrant society, the significance of intercultural munication is important from the point of view of how people are acculturating to the host culture. In intercultural munication, cultural imagery and intercultural imagery are the basic ponents. The cultural variables are languages, attitudes and beliefs, values and ways of life, religion, artifacts, rituals and festivals. These are our cultural resources with which we interact within our cultures and with other cultures. The Prevalence of Intercultural CommunicationChapter One: Background of Intercultural Communication首先必需了解自己，然后才可以移情并在跨文化溝通中游刃有余。該章亦分析了這一點(diǎn)。第四章討論了跨文化溝通的其他障礙并指出誤解、種族優(yōu)劣、陳規(guī)陋習(xí)和偏見皆可導(dǎo)致文化沖突。 分析了中西方社交風(fēng)俗習(xí)慣在稱呼、打招呼和再見、夸獎與回答、謝意表達(dá)、邀請和拜訪以及熱情好客表達(dá)的不同。該章亦給出了有效溝通的標(biāo)準(zhǔn)。為了給跨文化溝通下定義，第二章首先分析了文化并給出了文化的一些特征。因此，我們必需更加關(guān)注跨文化溝通、增強(qiáng)跨文化溝通意識。它更多的體現(xiàn)在國際商務(wù)、國際教育、旅游和文化融合中。沒有任何國家、任何組織或者任何文化可以置身事外，不受影響。由于文化的不同，其他民族的表現(xiàn)和我們也大不相同，這有時(shí)讓我們迷惑不解。內(nèi) 容 提 要“一切皆流，無物常駐”。, who have offered me constant encouragement and unceasing assistance in every aspect of my life, for which I am almost unable to find any words to express my immense gratitude.Conclusion…………………………,……………………….………54Chapter Five Improving Intercultural Communication Competence………………………………………………………....47Chapter Three Differences Between Chinese and Western Social Interaction Customs …………………………………….…………22Chapter Two A Brief Introduction of Intercultural Communication …………….……………………………………….6 The Prevalence of Intercultural Communication ……………………………..1 Chapter One Background of Intercultural Communication……...1Contents , who has offered me continuous encouragement and unceasing assistance in every aspect of my life. The Influence of Chinese and Western Social Interaction Customs on Intercultural Business Communication二零零四年十月AcknowledgementsIn the preparation and writing this thesis, I am deeply indebted to many people and I would like to avail myself of this opportunity to express my hearfelt gratitude to all those who have offered me guidance and help.First and foremost, substantial acknowledgements are made to Professor Luo Guoliang, who, as my tutor, has offered me valuable suggestions and opinions to my outline organization and thesis writing. As a prestigious professor, Mr. Luo is patient and ready to answer any problems both in English studying and in life. Thanks to his guidance and warm help, I have greatly widened my knowledge and set up a more optimistic philosophy during the past two academic years.My thanks also go to all those dedicated teachers and professors at Shanghai Institute of Foreign Trade, who have spared no effort to enrich my knowledge. Without their dedication to the education, I wouldn’t have made any achievement and improved myself during the short two years.I feel grateful to the leaders of the Language School and the postgraduates Administration Office of the SHIFT for their efforts in minimizing external distractions and helping me go through sufferings. Last but not least, I would like to give my deep and profound appreciation to my beloved parents and my fianc233。Acknowledgements……………………………………………………………….iAbstract…………………………………………………………………………...I The Development of Intercultural Communication …………………………..2 The Necessity of Studying Intercultural Communication ……………………………..….4 Culture ……………………………………………………………….…….….6 The Definition of Culture………………..…………………………..…....6 of Culture………………..…………….……………….….7 Culture Is Coherent……………..….………………..…………………..8 Culture Is Learned……………………..………………………..…..…..8 Culture Is a Symbol System……………………………………..……...9 Culture Is the View of a Group of People……………..…………….….9 Culture Is Subject to Change……………………………………………9 Communication …………………………………………………..…….…....10 of Communication..…………………………………….10 Patterns of Communication ………………………………….…….……12 Components of Communication………………………..………..………13 Criteria for Effective Communication………………………………..….17 Intercultural Communication …………………………………………….….18 Definition of intercultural Communication ………………………….….18 An Intercultural Communication Model………………………..…….…20 Forms of Address………………………………………………………….....23 Greetings …………………………………………………………………... .24 Farewells……………………………………………………………..……....25 Compliments and Responses…………………………………………….…...27 Gift Giving，Gratitude and Thanks………………………………………….29 Invitations……………………………………………………………..……...30 Hospitality……………………………………………………………….…...32 Time Concept ……………………………………………………………..…33 Privacy …………………………………………………………………….…35 Seating ……………………………………………………………………...36Chapter Four Other Barriers to Intercultural Communication and Intercultural Adaptation Process ………………….…….…..38 Barriers to Intercultural Communication………………………..…………...38 Misinterpretations………………………………………………..……....39 Ethnocentrism …………………………………………………..…....….39 Stereotypes ……………………………………………………………....41 Prejudices……………………………………………………………..….42 Process of Intercultural Adaptation ………………………………….…..…..43 Culture Shock…………………………………….…………………..….44 The Adjustment Curve……………………………………….…...……...44 Knowing Ourselves …………………………………………………..47 Developing Empathy ……………………………………….……..………....48 Developing Communication Flexibility………………………………….…..50 Appreciating Similarities ……………………………………………...…..…51 Respect Differences………………………………………………….…....….52Bibliography………………………………………………………..55AcknowledgementsI would lik