【正文】 ......................................................5. 新管理思想帶來(lái)的管理變革 ........................................................................5. 信息技術(shù)的廣泛應(yīng)用及存在的一些問(wèn)題 ......................................................5. ERP是管理思想和軟件技術(shù)相結(jié)合的系統(tǒng) ...................................................6. 市場(chǎng)經(jīng)濟(jì)不斷深入，國(guó)企改制面臨挑戰(zhàn) ......................................................7. 內(nèi)部環(huán)境 ............................................................................................................7. 行業(yè)情況分析 ..............................................................................................7. 企業(yè)現(xiàn)狀 .....................................................................................................8. 選擇實(shí)達(dá)恒信 ..............................................................................................9第二章 系統(tǒng)設(shè)計(jì)方案 .................................................................................................10. 信息管理系統(tǒng)構(gòu)架 ...........................................................................................10. 公司主體業(yè)務(wù)流程 ...........................................................................................11. 系統(tǒng)特點(diǎn) ..........................................................................................................11. 配貨計(jì)劃 ...................................................................................................11. 自動(dòng)核對(duì) ...................................................................................................12. 庫(kù)存控制 ...................................................................................................12. 加油站數(shù)據(jù) ...............................................................................................12. 權(quán)限范圍 ...................................................................................................12. 統(tǒng)計(jì)圖表 ...................................................................................................12. 擴(kuò)展性 .......................................................................................................12. 網(wǎng)絡(luò)構(gòu)架 ..........................................................................................................13第三章 經(jīng)營(yíng)部IC卡應(yīng)用子系統(tǒng) ...................................................................................15. 概述 .................................................................................................................15. 系統(tǒng)總體結(jié)構(gòu) ...................................................................................................16. 系統(tǒng)結(jié)構(gòu)說(shuō)明 ...................................................................................................16. 系統(tǒng)功能說(shuō)明 ...................................................................................................16. 購(gòu)買油品交易 ............................................................................................16. 油庫(kù)提油交易 ............................................................................................17. 持卡人交易清單、余額查詢 ......................................................................17. IC卡管理 ....................................................................................................17. 發(fā)卡系統(tǒng) ...................................................................................................18. 銀行級(jí)系統(tǒng)安全設(shè)計(jì) ........................................................................................18. 系統(tǒng)數(shù)據(jù)傳輸安全 .....................................................................................18. 系統(tǒng)交易安全 ............................................................................................19. 系統(tǒng)身份安全 ............................................................................................19第四章 項(xiàng)目管理及實(shí)施 ..............................................................................................20. 職責(zé)范圍 ..........................................................................................................20. 項(xiàng)目管理的原則 ...............................................................................................22. 項(xiàng)目階段安排 ...................................................................................................243 / 57. 驗(yàn)收測(cè)試 ..........................................................................................................24. 人員培訓(xùn)計(jì)劃 ...................................................................................................25第五章 人員培訓(xùn) ........................................................................................................26. 整體培訓(xùn) ..........................................................................................................26. 部門級(jí)培訓(xùn) ......................................................................................................26. 培訓(xùn)內(nèi)容 ...................................................................................................26. 培訓(xùn)時(shí)間 ...................................................................................................26. 培訓(xùn)人員 ...................................................................................................26第六章 技術(shù)支持及售后服務(wù) ......................................................................................28. 技術(shù)支持和售后服務(wù) ........................................................................................28. 技術(shù)咨詢服務(wù) ............................................................................................28. 系統(tǒng)安裝支持 ............................................................................................29. 現(xiàn)場(chǎng)技術(shù)指導(dǎo) ............................................................................................29. 其它技術(shù)服務(wù) ............................................................................................29第七章 EOL系統(tǒng)平臺(tái)介紹 ..........................................................................................30. 系統(tǒng)概述 ..........................................................................................................30. EOL產(chǎn)品模塊圖 ................................................................................................31. EOL產(chǎn)品技術(shù)介紹 ............................................................................................32. EOL系統(tǒng)平臺(tái)特點(diǎn) ...................................................