【正文】 除了投訴信可以使用比較強(qiáng)烈的語氣外，其他信件最好采用比較禮貌和客氣的用語。一般來說，如果和收信人比較熟悉，那么正式的語言就不是非常合適；對(duì)比而言，如果和收信人不是非常熟悉，那么用正式的語言比較恰當(dāng)。書信主體部分的內(nèi)容詳見“書信的分類”。簽名可以隨便寫，不一定要寫自己的真名，如Mary, Jane, Bill, Tom等。在寫投訴信的時(shí)候，要注意以下內(nèi)容：l 具體描述當(dāng)時(shí)的情形，譬如說，人物、時(shí)間、地點(diǎn)和原因。（Specify what the problem is.)l 概括說明問題所產(chǎn)生的后果。（Make and justify a specific claim.）l 清晰說明讀信的人可以做什么來補(bǔ)救目前的局面。（Suggest solutions and specify deadlines or time limits.）l 未必一定要使用激烈的言辭，最好使用比較禮貌的用語。在寫咨詢信的時(shí)候，要注意以下內(nèi)容：l 指明你所需要的信息。（Indicate why you need this information.）l 指明你什么時(shí)候需要信息。（Avoid vague or general letters.）l 要求對(duì)方迅速回復(fù)的時(shí)候要禮貌。在寫求助信的時(shí)候，要注意以下內(nèi)容：l 闡述你所需要的幫助。（Justifyyour request.）l 說服讀信的人答復(fù)并同意你的要求。（Offer incentives, ., money.）l 說明時(shí)間期限。在寫道歉信的時(shí)候，要注意以下內(nèi)容：l 對(duì)錯(cuò)誤提出解釋，并提出有力的觀點(diǎn)和側(cè)重事實(shí)。（Avoid blaming others.）l 提出解決方法。（Satisfy the readers emotions.）l 建立信用和信任。（Bepoliteandthoughtfiilm vocabulary and tone.）5. 建議信/提供信息信（letter to provide information or advice）建議信在雅思考試中也比較普遍，出現(xiàn)的機(jī)會(huì)大概是20%。在信件的開始部分，常出現(xiàn)reference to...”或者“I am pleased to learn that...”這些字眼，表示已經(jīng)知道對(duì)方的計(jì)劃和意向。（Offer advice in great detail.）l 根據(jù)要求提供信息。（Stress all matters of importance.）l 將最重要的建議放在首位。（Show willingness to provide further support.）6. 感謝信（letter of thanks）感謝信在雅思作文中非常少見。在寫感謝信的時(shí)候，要注意以下內(nèi)容：l 表示謝意。（Stress the importance of the support.）l 維持和收信人的關(guān)系。原因再能是考試中心覺得移民到新的國家，短時(shí)間不大可能會(huì)寫邀請(qǐng)信。（Outline the event, function, plan or activity.）l 指定被邀請(qǐng)參加的人。（Specify the date, address and time.）l 如果恰當(dāng)?shù)脑?，清楚地說明對(duì)著裝的要求。（Set the deadline of reply.）8. 求職信（letter of application）理論上，求職信應(yīng)該是雅思作文重點(diǎn)考查的內(nèi)容，畢竟移民到了一個(gè)國家，首先要求職。在寫求職信的時(shí)候，要注意以下內(nèi)容：l 明確指出自己為什么對(duì)該工作感興趣。（Adapt the letter to a job.）l 準(zhǔn)確回應(yīng)雇主的要求。（Emphasise the most relevant details, ., education, experience and talents.）l 爭(zhēng)取做到簡(jiǎn)潔和清晰。（Write a personal letter.）l 留下地址和名字。2. I am writing to notify you of a claim for damaged goods against your pany.我寫信是對(duì)責(zé)公司的損壞產(chǎn)品提出索賠。4. I am writing to express my concern/dissatisfaction about…我寫信來表達(dá)我對(duì)……的關(guān)注/不滿。6. It has e to my attention that ………已經(jīng)引起我的注意。8. I am writing to request a full refund of the course fee I have paid.我寫信請(qǐng)求得到我所支付課程費(fèi)用的全額退款。10. I sincerely regret having to write this letter and have been delaying it in the hope that things would improve.寫這樣的一封信，我由衷地感到抱歉。11. I am writing to request a refund of the 300 dollars I paid for the CD player.我寫信請(qǐng)求獲得我買CD機(jī)支付的300無的退款。13. I thought I should draw your attention to the situation since …我想引起你們對(duì)這種情況的關(guān)注，因?yàn)椤?4. The devastating efifect could be multiplied if this problem cannot be solved immediately.如果這個(gè)問題不能夠立即得到解決，那么它將產(chǎn)生更壞的影響。16. I would be grateful if you could manage to help me out of the problem.如果您可以幫助我處理這個(gè)問題，我將不勝感激。2. I believe this is the only way to get this matter settled.我相信這是解決這個(gè)問題的唯一辦法。4. It is too bad amp。你們的服務(wù)本來還是很令我滿意的。6. I am glad to see what you can do to rectify this situation.關(guān)于您將如何扭轉(zhuǎn)這個(gè)局面，我拭目以待。8. I would be grateful if you would ensure that the same thing does not happen again.如果您能保證這樣的事情不再發(fā)生，我將不勝感激。10. I am reluctant to take the matter up elsewhere and hope that you will be able to let me have some explanation of the incident.我不愿意就此事再尋找其他解決途徑，而希望您可以就整個(gè)事件給我一個(gè)解釋。12. I hope we can work something out to our mutual benefit.我希望我們可以找出符合雙方利益的方案。14. Your ments will be appreciated.我們對(duì)您的意見表示感激。請(qǐng)電話與我聯(lián)系（021047564）。16. I believe this matter can be resolved quickly and look forward to your early reply.我相信這個(gè)問題可以很快得到解決。17. Please let me know what you propose in relation to this issue as soon as possible.請(qǐng)盡快讓我知道你對(duì)于此事的提議18. I am sorry to write to you in this manner and I hope that you will not be offended.我很抱歉用這種方式給您寫信，希望不會(huì)給您帶來任何不快。20. I await your reply and trust that it will contain an explanation that some mistakes have been made by your pany.我等待您的答復(fù)。21. I would like to stress that I will npt tolerate a situation like this.我想強(qiáng)調(diào)的一點(diǎn)是，我不會(huì)再容忍類似情形的發(fā)生。23. I understand that my rights are covered by laws and I am looking to your pany for a return of the price paid within 14 days.我知道我的權(quán)益受到法律保護(hù)。24. I would be glad of a reply without further delay, or I may have to consider legal action.我很樂意接到您的及時(shí)答復(fù)；否則，我或許不待不考慮采取法律行動(dòng)。26. I hope we can meet and get it sorted out very soon.我希望我們可以盡快見面并解決此事。28. If I do not hear fixjm you within the next seven days, I will have no option but to go to the city council to have my plaint heard.如果在未來的七天之內(nèi)不能收到你的答復(fù)，我將別無他選，而只能去市委會(huì)投訴。我急切地想要盡快解決這個(gè)問題。31. I think that 300 dollars would be a reasonable sum of pensation and I look forward to receiving your cheque.我相信300元是比較合理的味樓顧度。32. If it happens again I will mence legal action without further notice.如果此類事情再次發(fā)生的話，我會(huì)采取法律行動(dòng)，而不另行通知。2. I would be grateful if you could let me know your annual fee charges and any other information which would be useful.如果您能告知有關(guān)年費(fèi)或其他任何有用的信息，我將非常感激。4. You are wele to call in or to telephone me at 021 56789.歡迎您來訪，或給我打電話02156789。6. Thank you for your attention.感請(qǐng)您的關(guān)注。8. Although at this time of year you will have more work to deal with than usual, I would appreciate a reply in a not too distant future.雖然一年當(dāng)中這個(gè)時(shí)候您要處理更多的工作，我仍期待著在不久的將來能得到您的答復(fù)。3. I would be grateful if you could give any assistance.我會(huì)感激您所提供的任何協(xié)助。5. I would be very grateful for any advice you can offer.對(duì)于您提供的任何建議，我都非常感激。7. I would be most grateful if you would intervene in this matter.如果您能夠處理此事，我會(huì)非常感激。D. 道歉信（letter of apology）1. I just wanted to write you a quick note to apologise for not being able to keep our appointment tomorrow.我想通過這封短信為我明天無法赴約而道歉。3. I just really hope that you will be able to accept my apology.我真心希望您可以接受我的道歉。5. Please accept my sincere apology for missing the interview scheduled for…關(guān)于錯(cuò)過了原定于……的面試，請(qǐng)接受我誠懇的道歉。7. I will do everything in my power to ensure that this type of error does not occur again.我將會(huì)盡我所能確保此類錯(cuò)誤不再出現(xiàn)。E. 建議信/提供信息信（tetter to provide information or advice）1. If I can be of any assistance in any way, please do not hesitate to call on me.如果有任何我可以協(xié)助的地方，請(qǐng)直接聯(lián)系我。3. I am happy