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【正文】 ontrol Number and Version are marked by a Word Bookmark so that they can be easily reproduced in the header and footer of documents. When you change either of these values, be careful not to accidentally delete the bookmark. You can make bookmarks visible by selecting ToolsOptions…View and checking the Bookmarks option in the Show region.Approvals:Approver 1 Copy Number _____Approver 2Note: To add additional approval lines, Press [Tab] from the last cell in the table above.Note: You can delete any elements of this cover page that you do not need for your document. For example, Copy Number is only required if this is a controlled document and you need to track each copy that you distribute.文檔控制記錄更改DateAuthorVersionChange Reference20010814Linux Gao1No previous document20010817Linux Gao2Modified according to internal discuss.20010820Linux Gao3Modified according to customer discuss.審閱人NamePositionAllen, WuProject ManagerChen JunClient Project Manager分發(fā)Copy No.NameLocation1Library MasterProject Library1Project Manager11Note: The copy numbers referenced above should be written into the Copy Number space on the cover of each distributed copy. If the document is not controlled, you can delete this table and the Copy Number label from the cover page.(9Dec96)目錄文檔控制 ii文檔說(shuō)明 4文檔簡(jiǎn)介 4有關(guān)名詞 4參考文檔 4公司基本情況 5公司簡(jiǎn)介 5當(dāng)前組織結(jié)構(gòu) 5系統(tǒng)的建立與權(quán)限控制 6系統(tǒng)的建立 6權(quán)限控制 6服務(wù)請(qǐng)求基礎(chǔ) 8服務(wù)請(qǐng)求的基本要素 8服務(wù)請(qǐng)求的記錄 9服務(wù)請(qǐng)求職責(zé)與流程 10服務(wù)請(qǐng)求的職責(zé)區(qū)分 10服務(wù)請(qǐng)求流程—客戶投訴/信息索取 10返回品處理流程 11返回品數(shù)據(jù)的提取及分析 13網(wǎng)上查看 14iSupport主頁(yè)內(nèi)容 14帳號(hào)專有內(nèi)容 14知識(shí)庫(kù)信息 15Note: To update the table of contents, put the cursor anywhere in the table and press [F9]. To change the number of levels displayed, select the menu option Insert Index and Tables, make sure the Table of Contents tab
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