【正文】 cher 肉案廚師 GSOReception 前臺接待PABX Operator 總機(jī)接線員 GSOLobby, Wele Officer 大堂門迎 Driver 司機(jī) Bell Captain 行李房領(lǐng)班Level G2 (Basic manual duties across all work areas) 所有工作區(qū)域的基本工作職責(zé)Department Clerk, 各部門文員 Cashier 收銀員 Engineering Basic Skilled Worker 工程部普通技工 Staff Canteen Cook 員工餐廳廚師 Famp。L Supervisor) (S),客房部主管（樓層主管，公共區(qū)域主管，洗衣房主管，布草制服房主管） Security Supervisor(S), General Cashier(S), 保安部主管，總出納Level G1 (Possess specialized skills and /or trade qualifications) 擁有專業(yè)技能和行業(yè)認(rèn)證 Purchasing Assistant采購助理 Asst. Ine Audit 收益審計(jì)助理 Night Audit 夜間審計(jì) Engineering Senior Skilled Worker 工程部高級技工 Storekeeper, 庫管員 Training Assistant 培訓(xùn)助理Hygiene Officer 衛(wèi)生官員 Canteen Senior Cook, 員工餐廳高級廚師 Sales Coordinator, 銷售聯(lián)絡(luò)員 Artist 美工 Reservation Clerk 預(yù)定員 Famp。B Secretary(S), 餐飲部秘書Famp。B Outlet Manager (Beverage Manager, Caf233。B(A1), 餐飲總監(jiān)（A1）Director of Engineering(A1), 工程總監(jiān)（A1）Deputy Financial Controller (A2) 財(cái)務(wù)副總監(jiān)（A2）Level “B1” Chief Accountant 總會計(jì)師Food amp。Hotel Human Resource Position Policy 人力資源職位政策Level “SE” General Manager, 總經(jīng)理Resident Manager, 駐店經(jīng)理Deputy General Manager, 副總經(jīng)理 Asst. to General Manager總經(jīng)理助理Financial Controller 財(cái)務(wù)總監(jiān)Level “A” Director of Rooms (A1), 房務(wù)總監(jiān)（A1）Human Resources Director(A1), 人力資源總監(jiān)（A1）Director of Sales amp。2. There are 4 categories of employees:4種類別員工. Overseas Expatriates – Overseas Package Employees who are recruited from overseas 外籍員工－定居海外 在海外招聘的員工 . Overseas Expatriates – Local Package Overseas Employees hired on a local package. 外籍員工－當(dāng)?shù)鼐幼? 在本地招聘的外籍員工. Local Employee 本地員工Employees who are local people having long stay within the city concerned.此類員工是在相關(guān)城市長期居住的本地人。 Casual Labor C培訓(xùn)生amp。 Supervisor SS高級主管amp。Policy Statement政策說明It is the policy of the Goodwin Hotel to define and classify the grades and categories of our employees into Senior Executive Committee, Department Heads, Supervisors and General Employees and Expatriate and local employees respectively.嘉盛酒店規(guī)定：限定和區(qū)分員工的級別和種類，分為高級行政委員會，部門經(jīng)理，主管普通員工和本地員工。STANDARD OPERATING PROCEDURESSubject : Classification of Employment Effective Date : Oct. 01, 2003 職位分類Policy No. : HR02 Issued by : HR DirectorPage : 5 Approved by : General ManagerDistribution : Senior Executive Committee Department Heads Aamp。4. Department Heads who wish to increase the departmental authorized headcount requirement during the year shall seek approval from General Manager and Financial Controller via the Human Resources Director. Justification for the additional headcount is required and approved by the Owner’s如果部門經(jīng)理希望在本年度內(nèi)增加部門的人員編制必須經(jīng)總經(jīng)理，財(cái)務(wù)總監(jiān)和人力資源的審批。2. The manpower budgets shall then be studied by the Human Resources Director, after which all manpower budgets will be piled and submitted to the General Manager for approval.各部門的人員預(yù)算由人力資源部審核后報(bào)總經(jīng)理審批。Procedures程序1. As part of the annual budget, all Departments Heads shall propose their manpower budget for the forthing year in September for their Division Head’s endorsement with elaborated justification of the manpower changes, if there is any. 作為年度預(yù)算的一部分，所有部門經(jīng)理應(yīng)在每年的九月份準(zhǔn)備來年的人員預(yù)算。Policy Statement政策說明It is the policy of Goodwin Hotel to review and approve headcount budget annually for each department that would represent the maximum staffing establishment that may be brought on board each year. Except in extreme cases, requisitions for additional headcount are normally disapproved.嘉盛酒店政策規(guī)定：各部門總監(jiān)或經(jīng)理每年應(yīng)對本部門的人員編制和預(yù)算進(jìn)行復(fù)查，修改并確認(rèn)每年的最高人員預(yù)算。 Casual Labor 培訓(xùn)生及臨時工HR36 Performance Review 員工工作評估STANDARD OPERATING PROCEDURESSubject : Manpower Administration Effective Date: Oct. 01, 2003人員預(yù)算管理Policy No : HR01 Issued by: HR DirectorPage : 1 Approved by: General ManagerDistribution: Senior Executive Committee Department Heads Aamp。 Consultation 醫(yī)療福利及就診程序HR16 Duty Meal in Staff Canteen 員工餐廳工作餐HR17 Grievance Procedure 員工投訴程序HR18 Disciplinary Procedure 紀(jì)律處分程序HR19 Employee Birthday Party 員工生日會HR20 Name Tag 名牌HR21 Grooming Standard 儀容儀表標(biāo)準(zhǔn)HR22 Compensation to Damages 破損賠償HR23 Working Injury 工傷HR24 Employee Notice 員工公告HR25 Staff Exit 員工通道HR26 Guest Room Experience 客房體驗(yàn)程序HR27 Hotel Training Club 酒店培訓(xùn)俱樂部HR28 Language Test amp。 Salary Deduction on Absenteeism 員工考勤及工資減扣HR11 Working Hours amp。人力資源部操作程序Policy No. Subject政策編號 主題HR01 Manpower Administration 人員預(yù)算管理HR02 Classification of Employment 職位分類HR03 Recruitment Policy 招聘政策HR04 Employment Procedure 入職程序HR05 New Employee Orientation 入職培訓(xùn)HR06 Confirmation of Probation 試用期轉(zhuǎn)正HR07 Promotion amp。 Transfer 晉升和調(diào)職HR08 Separation 員工離職手續(xù)HR09 Salary Payment 工資支付HR10 Employee Attendance amp。 Duty Roster 工作時間及排班HR12 Salary Administration 工資管理HR13 Leave 休假HR14 Overtime Compensation 加班補(bǔ)休HR15 Medical Benefits amp。 Allowance 語言考試及津貼HR29 Monthly Training Plan 月度培訓(xùn)計(jì)劃HR30 Local Staff Benefits Chart 本地員工福利表HR31 On the Property Training 酒店培訓(xùn)HR32 Internal Cross Training 店內(nèi)交叉培訓(xùn)HR33 Hotel Sponsored Training 酒店資助的培訓(xùn)HR34 Staff Locker 員工更衣柜HR35 Trainees amp。B All EmployeesObjective目的The purpose of this policy is to establish guidelines for determining and controlling annual headcount requirements for the Hotel. 此政策鑒于更好的控制年度人員預(yù)算符合酒店的正常運(yùn)作。年度預(yù)算被批準(zhǔn)后，除特殊原因，要求增加的人員一般是不予批準(zhǔn)的。如有任何變動，各部門都應(yīng)解釋說明呈報(bào)審批。3. Final approval will be sought from the General Manager and Owner’s before budgets bees effective.所有人員預(yù)算在實(shí)施前必須獲得總經(jīng)理和業(yè)主的批準(zhǔn)。增加的人員和具體說明應(yīng)獲得業(yè)主的批準(zhǔn)。B All EmployeesObjective目的The purpose of th