【正文】 o remend the process of benchmarkingB. to criticize the firms that do not carry out benchmarkingC. to give information about benchmarkingD. to explain why benchmarking does not suit every firm.Part V完成對(duì)話 (Conversation Completion) (10 points in all, 1 points for each)Directions: Choose from the twelve choices below the correct phrase or sentence to fill the ten gaps in the conversation and write the corresponding letter in the brackets.這部分是一段商務(wù)場(chǎng)景對(duì)話，其中有10個(gè)句子空缺，對(duì)話后面有12個(gè)選項(xiàng)；要求應(yīng)試者從12個(gè)選項(xiàng)中選出正確的答案填到對(duì)話中對(duì)應(yīng)的位置。如：Passage OneDirections: Read the following passage carefully. Are the sentences Right or Wrong? If there is not enough information, choose Doesn’t say. Write the corresponding letter in the brackets.Attending InterviewsGood interviewers prepare their questions carefully in advance according to the candidate’s application and CV. So candidates need to prepare carefully. Here are some useful tips on answering interview questions.(1) What don’t you like about your current position?No job is perfect。如：Thomas Kingsley works for Meridian Finance in East London. He works __1__ a sales executive. He __2__ with a large number of small and mediumsized businesses in the London area. He advises them on the best financial products for their needs.He is only in his office in the morning when he discusses clients __3__ the Sales Manager. Then he travels around London to see his clients. He informs them __4__ new products on the market. He keeps a __5__ of any changes in the clients’ information so that he can offer advice if necessary. He __6__ his paperwork and arranges __7__ from home or from his car between appointments.If any members would like __8__ advice on insurance or any financial product, please do not __9__ to phone Thomas or one of his colleagues __10__ 0207 236 4925. They will be happy to help you if they can.( ) 1. A. as B. like C. in D. to( ) 2. A. organizes B. provides C. manages D. deals( ) 3. A. with B. to C. from D. along( ) 4. A. about B. on C. to D. with( ) 5. A. notice B. record C. reference D. book( ) 6. A. does B. produces C. deals D. handles( ) 7. A. meets B. meet C. meeting D. meetings( ) 8. A. an B. a C. some D. any( ) 9. A. hesitate B. stop C. think D. afraid( ) 10. A. to B. on C. under D. forPart IV閱讀理解 (Reading Comprehension) (30 points in all, 2 points for each)這部分由3篇短文組成，題材以商務(wù)內(nèi)容為主，搭配日常生活內(nèi)容話題。每個(gè)空格為1題，每題有A、B、C、D 4個(gè)選項(xiàng)。要求應(yīng)試者根據(jù)短文內(nèi)容，選出最佳選項(xiàng)。 附錄 題型示例Part I選擇填空 (Multiple Choice) (15 points in all, 1 point for each)Directions: Choose from the given choices the correct one and write the corresponding letter in the brackets.這部分要求應(yīng)試者根據(jù)句子的結(jié)構(gòu)或句意，選出最佳選項(xiàng)。第一題要求考生寫4050詞的短信息，文體有通知、留言、備忘錄、電子郵件等。要求考生熟悉商務(wù)活動(dòng)中常用的場(chǎng)景對(duì)話，能準(zhǔn)確地做出應(yīng)答。（5）完成對(duì)話該部分主要是針對(duì)教材中大量出現(xiàn)的聽說內(nèi)容所進(jìn)行的書面形式考察。（4）閱讀理解 該部分考察應(yīng)試者對(duì)商務(wù)題材的文章和一些商務(wù)信函等的理解能力。應(yīng)試者首先必須閱讀全文，了解文章的大意，在這個(gè)基礎(chǔ)上再?gòu)乃o的單詞中做出最佳選擇。要求應(yīng)試者掌握教材中所有單詞及基本的詞語搭配，同時(shí)能正確運(yùn)用本冊(cè)教材中所涉及的基本的語法結(jié)構(gòu)。（1）選擇填空 此題型是測(cè)試應(yīng)試者語言的綜合能力。評(píng)分采用百分制，60分為及格。試題難易程度要合理，可分為四檔：易、較易、較難、難，這四檔在各份試卷中所占的比例約為2：3：3：2。注意對(duì)應(yīng)試者能力的培養(yǎng)，特別是自學(xué)能力的培養(yǎng)，要引導(dǎo)應(yīng)試者逐步學(xué)會(huì)獨(dú)立學(xué)習(xí)，在自學(xué)過程中善于提出問題、分析問題、做出判斷和解決問題。（四）對(duì)社會(huì)助學(xué)的要求應(yīng)熟知考試大綱對(duì)課程所提出的總的要求和各模塊的知識(shí)點(diǎn)。在每個(gè)模塊學(xué)習(xí)之后，注意加強(qiáng)詞匯和句法的記憶和運(yùn)用，做到活學(xué)活用，觸類旁通。在模塊學(xué)習(xí)過程中，注意重點(diǎn)與細(xì)節(jié)的有機(jī)結(jié)合，做到有的放矢。（三） 自學(xué)方法的指導(dǎo)本課程作為一門學(xué)位課程，涉及面廣，信息量大；既注重原理和技巧的學(xué)習(xí)也強(qiáng)調(diào)實(shí)際的運(yùn)用，側(cè)重理論與實(shí)際的結(jié)合。關(guān)于考查的內(nèi)容：英語知識(shí)側(cè)重詞匯、閱讀、功能意念與寫作；商務(wù)常識(shí)側(cè)重與人溝通（個(gè)人資料與工作情況、職位招聘、商務(wù)信函撰寫等）、商務(wù)活動(dòng)（公司介紹、產(chǎn)品生產(chǎn)與改善、下訂單與簽合同、商務(wù)旅行等），商務(wù)管理（國(guó)際商務(wù)、應(yīng)對(duì)危機(jī)、工作環(huán)境等）。試題涵蓋最基本的商務(wù)英語詞匯和句式，以及商務(wù)活動(dòng)中日常內(nèi)容，例如：個(gè)人與辦公室的情況以及常見的商務(wù)環(huán)境；安全與健康；公司的組織結(jié)構(gòu)、運(yùn)轉(zhuǎn)系統(tǒng)以及生產(chǎn)過程；國(guó)際商務(wù)中的購(gòu)與銷；商務(wù)旅行與正式會(huì)議；未來發(fā)展等。模塊/主題語言功能及商務(wù)技能Module 1工作范疇描述工作職責(zé)與工作細(xì)節(jié)談?wù)撽P(guān)于工作與生活的平衡撰寫個(gè)人工作履歷表Module 2在做的工作談?wù)撔马?xiàng)目、尚未完成的工作以及臨時(shí)性的工作雇傭與解雇撰寫備忘錄確認(rèn)會(huì)議的相關(guān)事項(xiàng)Module 3公司概況介紹公司的發(fā)展史和公司組織結(jié)構(gòu)談?wù)摴井a(chǎn)品、價(jià)格以及股價(jià)撰寫新聞稿Module 4國(guó)際商務(wù)描述國(guó)際商務(wù)發(fā)展情況了解國(guó)際