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modeling and simulation J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 12 Process Hierarchy Functional Support Macroprocess 1 Macroprocess 2 Process 1A Process 1B Process 2A J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 13 Process Hierarchy (Example) Customer Order Fulfillment Order Entry Manufacturing Final Assembly New Product Development Market Analysis Prototype Design Customer Requirements Gathering J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 14 Extended Model of Process Management PHYSICAL PROCESS Resources Controls Authority Responsibility Accountability J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 15 Process Flowcharts CUSTOMER MIKE JOHN PAM Request Log request on puter In stock? Yes No Wait Order new item Check inventory list for product location J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 16 Input/Output (I/O) Diagrams Input: Supplier: etc. Input: Supplier: etc. Output: Customer: etc. Output: Customer: etc. Process: Owner: Description: Resources: Metrics: J. Chris White (972) 9966749 Building the ProcessBased Organization: Slide 17 Process Tracking Database Category Element Element Element Desc. “From” process “To” process Owner Metric(s) J