項(xiàng)目管理培訓(xùn)第八周-managingprojectconflict(nxpowerlite)-展示頁
2024-12-17 12:51本頁面
【正文】 into static positions A breakdown of collaborative ventures destruction of munication Groupthink Groupthink is a tendency for strong conformity pressures within groups to lead to the breakdown of critical thinking and encourage premature acceptance of questionable decisions Groupthink Lack of conflict is a sign of over conformity. It is unhealthy when there is no conflict You need diversity of opinion Consequences of conflict 3 Nature of Conflict Responding to Conflict Handling Grievances Emotional Stress Conflict Handling Styles Avoiding Compromise Competition Acmodation Collaboration Which conflict handling style will you use? Which conflict handling style will you use? Project Managers may have a preferred style for managing conflict Which conflict handling style will you use? Project Managers may have a preferred style for managing conflict You should use different styles depending on the problem – and get there by using your ability to read situation avoiding acmodation petition promise collaboration Characteristics ? ignoring conflicts and hoping they’ll go away ? putting problems under consideration or on hold ? use of secrecy to avoid confrontation ? appeal to bureaucratic rules Avoiding When to use ? Trivial, small/unimportant issue ? no perceived chance of resolution ? To allow a cool down period ? To allow others to resolve the situation Characteristics ? negotiation ? looking for deals and tradeoffs ? finding satisfactory or acceptable solutions When to use ? goals are important, but not worth effort ? opponents with equal power are mitted to mutually exclusive goals ? achieve temporary settlements to issues ? arrive at solutions under time pressure ? backup to collaboration or petition Compromise Characteris
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