organizationaldesignanalysis(ppt22)-經(jīng)營(yíng)管理-展示頁(yè)
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【正文】 consider questions ?Organizational Competency Framework ?Consider sample framework ?Begin to think through framework ?Next Steps: ?Validation of workshop output and feedback on workshop synthesis (. petency survey) ?Once we have an approved structure… ?Design highlevel role descriptions for each changed role ?Identify required petencies of changed roles ?Describe illustrative behaviors ?Identify perceived gaps Organizational Design Components Diagram 5 Key Organizational Design Components Internal Infrastructure As a result of the first anizational design workshop, we designed a framework to capture the key messages around the anizational design ponents Marketing, Sales, amp。 Relationship Management Customercentric processes within the anization to attract, maintain and manage customer relationships. Operations amp。 Management The research, development, creation and management of technology and service solutions. Internal Infrastructure The internal processes, functions and structure, which are critical enablers to a successful anization. 6 Organizational Competencies Skill Action Required Priority What anizational petencies are essential for the operations and delivery of it’s products/services? Operations amp。 Technology 9. Manage Information Resources and Technology Manage Information Resources Manage Records and Documents Leverage Data and Information Leverage Organizational Knowledge Protect and Manage Intellectual Property Manage Information Technology Define amp。 Strategy Acquire, Develop, Deploy, and Support Technology Solutions Support Users Manage Technical Environment Manage Security Ensure Continuity of Systems Sample Organizational Structure 16 Target Markets: Modular Product and Service Lines: One or More Relating to a Market Facing Solution Market Facing Solutions Electronic Payment amp。 Investment Technology Electronic Funds Transfer Card Solutions East Point Online Banking Document Composition (CSF) Cash Management (ACH) Financial Account Servicing eBanking Payment Solutions CRM eBased Wealth Management Comprehensive Financial Services Solutions Tech Support Legal Procurement Accounting HR Networks Call Center/
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