【正文】 uly received, but we regret to say that 40 cotton sweaters in white color were seriously had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our ask you to conduct investigation at your end and reply to yours，Li Ming 一般說來，一封投訴信應(yīng)包括三個(gè)最基本的方面： 。第二段說明具體問題，第三段提出要求。在表達(dá)自己的不滿時(shí)，語言要把握分寸，不失風(fēng)度。Suppose you bought a woolen scarf(圍巾)by mail order but later found a hole in a letter of plaint to describe that matter and require not sign your own name at the end of your letter, using “Li Ming” whom it may concern，The woolen scarf I bought by mail order from your pany arrived on time the day before when I checked it, I found a hole in the was astonished because the hole was obvious and I did not think you should neglect this deficiency when you delivered have dialed your service number for several times and it was always this problem keeps worrying you change a new one for me as soon as possible? How shall I send this scarf back to you? Thanks for your am looking forward to your early faithfully，Li Ming 語言注意點(diǎn)投訴信應(yīng)重點(diǎn)表明投訴的原因，敘事應(yīng)客觀、準(zhǔn)確、簡(jiǎn)潔。我希望這個(gè)問題能夠得到足夠的重視。另一方面，電池的狀況也不盡人意，只能支持相機(jī)工作兩個(gè)小時(shí)。購買至今的五天中，各種問題一個(gè)接一個(gè)地出現(xiàn)。您真摯的：湯姆我相信您肯定同意惟一的解決辦法就是我搬到單獨(dú)的房間，那樣就沒有什么干擾了。另外，他經(jīng)常不經(jīng)過我允許就用我的東西。我之所以對(duì)我現(xiàn)在的室友不滿是因?yàn)樗敛活櫦八说男袨?。真摯的：Dear Sir or Madam，I am writing to inform you that I wish to move into a new room next would like to have a single room，because I find the present sharing arrangement am dissatisfied with my present roommate because of his inconsiderate one thing，his friends are constantly visiting him；for another，he regularly makes calls at addition，he often uses my things without asking for my such circumstances，I find it difficult to concentrate on my studies，and I am falling behind in my believe you will agree that the only solution is for me to move into a room of my own，where I will be free from these kinds of would be very grateful if you could arrange a single room for me，preferably not in the same yours，Tom Williams親愛的女士或先生：我寫信來是告訴您下學(xué)期我想搬到一個(gè)新房間。我希望她能向我正式道歉。這樣對(duì)待客戶的態(tài)度實(shí)在讓人難以接受。但當(dāng)我打電話詢問客服部門時(shí)，接電話的女孩態(tài)度非常粗魯。This problem has affected our normal you please let me know whether or not you can send a repairman as soon as possible？ I hope that my problem will get your kind faithfully，...Dear Sir，I am writing to let you know the deplorable attitude of one of your staff received my notebook for one month from your puter and thought there were some problems: the screen is always black when I do , when I called your Complaints Department, the girl who answered my phone was very one thing she interrupted me continually, for another she even said that the fault was my to say, such a way of dealing with customers is would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with I hope she can make formal apology to early response will be yours，ben親愛的先生：我寫這封信是為了讓你知道你們一個(gè)員工的服務(wù)態(tài)度。Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering Department 73219Fort Worth, TX 76108Dear Sir:With reference to our order 98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as , we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.Yours sincerely,[](Signature)第三篇：英文投訴信Dear Sir or Madam，I am writing to express/air dissatisfaction/disappointment/concern regarding would prefer to move into a single room next semester, as I find the present sharing arrangement must explain that the reason for my dissatisfaction is my roommate’s inconsiderate one thing, his