永續(xù)絕經(jīng)營的企業(yè)世界級的公司-文庫吧資料
2025-03-08 22:56本頁面
【正文】 ctive, strategy(經(jīng)營理念 , 目標與集策略 ) 2. Organization and operation(組織與運作 ) 3. Human resource development(人力發(fā)展與運用 ) 4. Information management(資訊管理與運用 ) 5. Research and development(研究發(fā)展 ) 6. Quality assurance(品質(zhì)保証 ) 7. Customer service quality(客戶服務品質(zhì) ) 8. Social responsibility(社會責任 ) 9. Total quality performance(全面品管績效 ) Built to last – Collins 基業(yè)長青 ? Stable core value system, 穩(wěn)固的價值體系 ? Balanced focus, 兼容並蓄 ? Stretch goals, 高標準 ? Never give up mentality, 堅持與恒心 ? Continuous improvement, 精益求精 Organization Capability 組織的體質(zhì) ? People skills, knowledge, character, petency 人才 – 技能 , 知識 , 品格 , 能力 ? Processes management, operations execution (daily job functioning), learning, teaching 流程 – 管理 , 營運作業(yè) , 學習 , 教導 ? Product or Technology innovation, development 產(chǎn)品或技術(shù) – 創(chuàng)新 , 發(fā)展 ? Results revenues, profits 績效 – 營收 , 利潤 Level 5 Hierarchy 五個層級 1 2 3 4 5 Contributing team member 有所貢獻的團隊成員 Competent manager,有能力的經(jīng)理 Effective leader,有效能的領(lǐng)導者 Executive 執(zhí)行長 Highly capable individual 有才幹的個人 Technical skills People skills Conceptual skills Quality Workforce 卓越的工作團隊 ? Quality workforce is formed from the quality people who is a master for all the processes required to generate the results in the job function 由職務上的專才組成 (有能力創(chuàng)造績效 ) ? CEO, managers, supervisors, staffs, the first line employees 總裁 , 經(jīng)理 , 主管 , 幕僚 , 第一線員工 Process and result 流程與成果 ? Processes are actions and skills relevant, 與作業(yè)及技能相關(guān) ? Process: equipment, material, procedure, .. 設(shè)備 , 材料 , 作業(yè)方法 , .. ? Establish processes in every functional department, 每個作業(yè)都要建立流程
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