電話銷售--外貿(mào)-文庫吧資料
2025-01-22 08:19本頁面
【正文】 od morning, Jim . I am hazel from BBB pany . I am calling from China. Jim: yes? What is this about? You: Did you receive my quotation? / Did you receive my yesterday? Jim: No. I do not have time to check. Maybe later. You: we are manufacturer of … and we sent you quotation through . Can you check and reply by the ? Share with us your ments. Jim: ok. I will check. You: Thanks. Have a good day! D 客戶 忙或不忙都不愿多談，總是引導電話結束 。 D：客戶忙或不忙都不愿多談，總是引導電話結束 E：客戶不接 F：客戶英文不好，你聽不清楚 客戶接通后 A歡迎 你打來 ， 態(tài)度溫和有 禮 You: Good morning, Jim . I am hazel from BBB pany . I am calling from China. Jim: Oh, Hi ! How are you? You: Thanks, I am good. How are you? Jim: I am good, thank you. You: Did you receive my quotation? / Did you receive my yesterday? Jim: yes. You: what do you think? ……. B客戶 在忙，但很有禮貌，問你是否能另約時間。 A：歡迎你打來 ， 態(tài)度溫和有禮 B：客戶在忙，但很有禮貌，問你是否能另約時間。 E 前臺 英文不好。 Operator/ Receptionist : Blah blah blah?(泰語，菲律賓，巴西 ……) You: Hello? May I speak to Mr. xx ? Operator/ Receptionist : Blah blah blah….. You: Hello? May I speak to Mr. xx ? ，一直問，直到接通客戶。 Operator/ Receptionist : ABC pany ， How can I help you? You: Hi, Good morning! This is … from … I am calling from China, May I speak to Mr. xx ? Operator/ Receptionist : Who? You: Hazel from China Operator/ Receptionist: From where? You: China Operator/ Receptionist: What pany?
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