assistantmanager崗位說明書大全0-文庫吧資料
2025-05-19 18:19本頁面
【正文】 能力專業(yè)能力? 客戶服務(wù)? 業(yè)務(wù)知識? 系統(tǒng)運用? 銷售技巧? 效率導(dǎo)向? 質(zhì)量導(dǎo)向? 投訴處理? 知識管理職位目的與職責(zé)職位目的（存在的理由，限制和目標(biāo)）To provide quality training services to support efficient operations of the contact center as well as various business lines of the pany as a whole.職責(zé)范圍(名稱、定義、該職責(zé)所要達到的結(jié)果/目標(biāo))責(zé)任級別（全部/部分/協(xié)助）衡量標(biāo)準(zhǔn)(數(shù)量、質(zhì)量)業(yè)務(wù)類戰(zhàn)略層面戰(zhàn)術(shù)層面? To formulate short term and long term training and development plan as to enabling petent staff being trained up and achieve revenue and customer satisfaction target操作層面? To prepare
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