【正文】
The government has been developing and promoting SMEs but the results have been mixed, partly because policymakers were late in classifying the different needs and characteristics of micro, small and medium enterprises. The developments of diverse and internationally petitive SMEs are central towards achieving sustainable economic growth. SMEs have a key role to play in the wider development agenda, especially in relation to poverty eradication and equitabledevelopment among the various ethnic groups in Malaysia. CGC: Issues and Problems 1. Being a public credit guarantee institution, CGC has capitalized its monopolistic position in the SME financial market. In terms of capitalization and continuous funding, BNM and the financial institutions have always backed it. Without petition, it is able to pletely control the credit guarantee market. This is unhealthy, particularly in terms of an effective check and balance. 2. The usual plaints from the participating banks is that the CGC is slow to process its guarantee covers and that the guarantee fees that it charges are, on the whole, too high. This is on top of the processing fees charged by the banks and CGC (in the case of the DAGS) and the interest payments. 3. CGC’s response to the above is that the guarantee fee it charges is not a burden, considering the fact that it is covering 80% of the risk as pared to the 20% risk carried by the banks. The guarantee fee is one of the sources of ine for CGC. CGC states that this issue needs to be corrected and resolved immediately through a negotiated policy decision. 4. Many SMEs have voiced their grievances on the long bureaucratic time for CGC to arrive at its decisions for the guarantee covers. There have been cases where documents already submitted have either been misplaced or lost. On the issue of delays in processing the loans and guarantees, the CGC states that this is often due to the submission of inplete documents and late submission of documents or information by the applicants. 5. From the CGC’s perspective, this asymmetrical information is mainly due to the inexperience and an inadequate understanding by the SMEs in preparing loan documentation process. The CGC also stress that the business proposal from SMEs must be viable and based on its internal 5Cs criteria Credit, Character, Capacity, Collateral and Condition. 6. Additionally, to improve the information flow in the application proc