【正文】 usiness model Volumebased business model 4% 169。 Cap Gemini Ernst amp。 IDC, Worldwide Telemunications Services Revenue Forec ast and Analysis, 20202020, December 2020。 2020 Ernst amp。 2020 Cap Gemini Ernst amp。 Young analysis ?Required Capabilities ?CEO Responses ? Branding ? Understanding customers ? Innovating new products and services ? Managing portfolios ? Pricing based on value ? Managing ecosystems and partners ? Volume pricing ? Managing assets ? Driving economies of scale ? Excelling in processes ? Managing sourcing ? Cost efficient distribution ? Excellent Ramp。 Cap Gemini Ernst amp。 2020 Ernst amp。 2020 Cap Gemini Ernst amp。 Young and Ernst amp。 Executive interviews。 Young 15 Do not duplicate without prior consent. Rel. . Global GDP continues to shift from manufacturing and industry to services Note: a Agriculture covers forestry, hunting, and fishing, as well as agriculture. Manufacturing prises all industrial modities, excluding mining and quarrying, construction, electricity ,gas, and water. Other industry prises mining and quarrying, construction, electricity, gas, and water. Services includes all service activities, . transport, storage, and munications, wholesale and retail trade, banking, insurance and real estate, ownership of dwelling, public administrat ion and defense, and other services. Source: World Bank, “ “World Development Report ”, 2020。 Young 169。 Young analysis Industry ReBoot: Choosing Your Path to Profitable Growth Companies must first reestablish trust and financial stability Uncovering growth requires choosing the right customer segments and meeting their needs Operational efficiency is the foundation for profitable growth Selecting the right business models and remaining focused is key Growth opportunities exist, even in times of unparalleled uncertainty, for Tele, Media and Technology panies Achieving profitable growth will require CEOs to make difficult choices and execute The Challenge: ? Two distinct business models underpin TMT: ServCo and AssetCo ? Players need to understand the business model choices and the implications for required capabilities The Opportunity: ? Services will increase in all markets ? Growth opportunities will be pursued through horizontal and vertical movements 169。 Young 14 Do not duplicate without prior consent. Rel. . Source: Cap Gemini Ernst amp。 Young 169。 Young analysis 169。 Cap Gemini Ernst amp。 Young 13 Do not duplicate without prior consent. Rel. . CEOs recognize that to regain trust, they will have to demonstrate judicious use of the capital entrusted to them CEO Quotes Financial market requirements to regain credibility Step 1 – Reduce Debt: ? Reduction of debt to manageable levels Step 2 – Redefine Financial Governance: ? Robust ROI/business case for future investment opportunities ? Clearly defined capex allocation process tied to business case metrics ? Disciplined review process to ensure learning loop in investment decisions ? Strong risk assessment and risk management processes ? Conservative/realistic customer adoption forecasts that are constantly monitored ? Clear view of product/customer profitability ? Open lines of munication with financial munity and shareholders ―The market has lost trust。 Young 169。 Young analysis Industry ReBoot: Choosing Your Path to Profitable Growth Companies must first reestablish trust and financial stability Uncovering growth requires choosing the right customer segments and meeting their needs Operational efficiency is the foundation for profitable growth Selecting the right business models and remaining focused is key Growth opportunities exist, even in times of unparalleled uncertainty, for Tele, Media and Technology panies Achieving profitable growth will require CEOs to make difficult choices and execute The Challenge: ? Having invested heavily, the highly indebted industry has limited access to attractive financing options ? Without drastic actions, defaults and business failures will continue The Opportunity: ? Capex cuts and asset disposals will continue to save/generate cash and prevent defaults ? When capital markets permit, rights issues will be key to strengthening financial health ? Financial change and execution discipline is essential to regaining trust and credibility 169。 Young 12 Do not duplicate without prior consent. Rel. . Source: Cap Gemini Ernst amp。 Young 169。 Medium Enterprises Corporates Government Framework for Understanding ShareofWallet Demand–Customer Segments Supply–TMT Sectors Tele Media Technology The shareofwallet and opportunities differ across different customer segments. Priv ate households Companies with 500 employees Companies with 500 employees Federal and local gov ernment, public education and healthcare 169。 Young and Ernst amp。 Young 11 Do not duplicate without prior consent. Rel. . CEOs recognize that future growth will depend on getting a larger share of customer’s spend Source: Executive interviews。 Young 169。 Young analysis What is the biggest threat you will have encountered over the next two years? CEOs consider regulation as a major future threat to their industry. 38%29%19%14% 14%R e g u l a to r yc h a n g e sC o m p e ti ti v ed y n a m i c sMa r k e tu n c e r ta i n tyE x e c u ti o nr i s kO th e rCEO Quotes ―The bination of petition and economic downturn has put pressure on us.‖ ―Unfair petition from incumbents is the greatest threat.‖ ―Regulation creates changes in the value chain. The regulator forces telcos to adopt uneconomic models.‖ ―I fear erratic decisions in the regulatory environment.‖ ―We will have consolidation of the weaker players.‖ ―Competition will intensify as the market rebounds.‖ ―The bigge